Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (20 → 77)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
20
Day 3 / 第3天
40
Day 7 (Actual) / 第7天(实际)
77
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
📊
Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋
Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-11-12 03:46:04
**Day 7 Callback Request — Why It Matters**
- Callback request signals active buying intent, not passive browsing: the lead is asking for human contact, which historically correlates with 3–5x higher conversion than content views alone.
客户主动要求回电,说明已从"看内容"进入"要人对接"阶段,购买意向明确,转化率通常远高于单纯浏览。
- Day 7 score (77) jumped ~22 points from the Day 1–6 cumulative base (55) — a single high-intent action nearly outscored a week of engagement, showing the AI weights intent signals heavily.
单日高分行为贡献约22分,几乎抵得上一周的累计行为,说明AI对"高意向动作"赋予了很高权重。
**Why C → B Upgrade**
- Score crossed the 60 threshold (from 20 on Day 1 to 77 on Day 7), triggering the automated pool upgrade rule.
分数从20升到77,越过60的升级线,系统自动将其从C池升至B池。
- B Pool = "actively engaged, sales-ready" segment; the upgrade reflects consistent engagement plus a decisive intent signal, not a one-off event.
B池代表"活跃且有销售就绪度"的客户群,升级依据是持续互动加关键意向信号,而非偶然行为。
**Triggered Nurturing Actions**
- Send a tailored B2B training proposal (multi-module, volume-pricing indicative) within 24 hours.
24小时内推送定制化企业培训方案(含模块与批量报价参考)。
- Create a sales follow-up task and route the callback to the success team with a priority flag.
生成销售跟进任务,将回电请求以高优先级派给客户成功团队。
- Log the lead in CRM as "B — proposal sent" for pipeline tracking and next-stage scoring.
在CRM中标记为"B—已发方案",纳入管道跟踪与下一阶段评分。
**Path to the 100-Unit Inquiry**
- The callback + proposal combo is the standard bridge from interest to volume commitment; B Pool treatment keeps cadence tight until score approaches 120 (A Pool).
回电加方案是"兴趣→批量承诺"的标准转化路径;B池节奏管理将持续推动分数逼近A池的120门槛。
- At A Pool, the system escalates to senior sales and multi-stakeholder engagement — the right setup to scope and close a 100-unit distribution deal.
进入A池后升级至资深销售与多方决策人触达,为谈定100套分销订单铺路。