Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (18 → 61)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
18
Day 3
38
Day 7 (Actual)
61
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:25:30
**Day 7 Lead Nurturing Analysis — Global Skills**
- **Callback request = buying-intent signal.** A prospect asking for a human callback is a self-identified active evaluator, not a passive browser; this behavior usually compresses the sales cycle and raises close-rate probability. (Score jumped 50 → 61.)
- 客户主动要求回电,说明已从"浏览者"转为"主动评估者",意向真实且紧迫,通常能显著缩短成交周期、提高转化率(评分从 50 升至 61)。
- **Pool upgrade is threshold logic, not gut feel.** Score 61 crosses the 60-point C→B threshold; the system upgrades automatically so the prospect gets a higher-touch nurturing cadence. Distance to A (120) shows clear headroom for acceleration.
- 升级是阈值驱动的自动决策:61 分越过 60 分 C→B 门槛,客户即进入更高触达强度的培育流程;距 A 池(120 分)仍有加速空间。
- **Triggered actions (precise):** (1) route callback request to success-team rep within SLA; (2) send tailored B2B proposal + case study within 24h; (3) create sales follow-up task with call notes and B-pool cadence; (4) log behavior so score keeps compounding.
- 触发动作:① 按 SLA 将回电请求派给成功团队;② 24 小时内发送定制提案与案例;③ 生成销售跟进任务并切换 B 池节奏;④ 记录行为以持续累积评分。
- **Path to a 100-unit distribution inquiry.** B-pool cadence + proposal + rep callback convert interest into a scoped conversation; success-team contact surfaces scale needs (multi-team rollout), which is exactly the setup for a 100-unit distribution deal. Sales efficiency rises because reps engage only high-score, behavior-verified leads.
- 通向 100 套分销询盘的路径:B 池节奏+提案+回电,把兴趣转为有范围的商务对话;成功团队在沟通中挖掘规模化需求(多团队铺开),正好形成 100 套分销单的契机。销售只跟进高分、有行为验证的线索,效率更高。
- **Consultant note:** Treat 61 as "qualified interest," not "ready to buy" — validate budget/decision authority on the callback before committing heavy sales resources.
- 顾问提示:61 分代表"合格兴趣"而非"准备成交",回电时先确认预算与决策权,再投入重销售资源。