Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (18 → 61)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
18
Day 3
38
Day 7 (Actual)
61
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:36:15
1. **"Callback request" is high-value because it signals active buying intent**, moving from passive content consumption to direct engagement with the sales team.
**“申请回电”是高价值行为,表明客户从被动浏览转向主动对接销售,购买意向明确。**
2. **AI upgrades from C→B because the Day 7 score (61) crosses the 60-point threshold**, driven by cumulative behavior (score 50) plus the high-value callback action (+11), indicating readiness for deeper engagement.
**AI将客户从C升级到B,因为第7天分数(61分)突破60分阈值,累积行为(50分)加上高价值回电行为(+11分)显示客户已准备好进一步互动。**
3. **Triggered actions should include: (a) send a tailored B2B proposal, (b) schedule a success team callback within 24 hours, (c) assign a named account manager for follow-up.**
**触发行动应包括:(a) 发送定制化B2B方案,(b) 24小时内安排成功团队回电,(c) 分配专属客户经理跟进。**
4. **This progression directly supports a 100-unit distribution deal because early, high-intent engagement typically yields 2-3x higher close rates** — the callback and proposal accelerate the evaluation-to-decision cycle.
**此升级路径直接促进100单位分销订单,因为早期高意向客户成交率通常高出2-3倍——回电和方案加速从评估到决策的周期。**
5. **Next threshold (B→A at 120) suggests the lead should receive case studies and pricing negotiation prep**, ensuring they hit 120+ for final qualification and proposal close.
**下一步从B到A的阈值(120分)表明需提供案例研究和价格谈判准备,确保客户达到120分以上,完成最终资格确认和方案签约。**