Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (18 → 61)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
18
Day 3 / 第3天
38
Day 7 (Actual) / 第7天(实际)
61
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
📊
Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋
Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-10-29 07:25:30
**Day 7 Lead Nurturing Analysis — Global Skills**
- **Callback request = buying-intent signal.** A prospect asking for a human callback is a self-identified active evaluator, not a passive browser; this behavior usually compresses the sales cycle and raises close-rate probability. (Score jumped 50 → 61.)
- 客户主动要求回电,说明已从"浏览者"转为"主动评估者",意向真实且紧迫,通常能显著缩短成交周期、提高转化率(评分从 50 升至 61)。
- **Pool upgrade is threshold logic, not gut feel.** Score 61 crosses the 60-point C→B threshold; the system upgrades automatically so the prospect gets a higher-touch nurturing cadence. Distance to A (120) shows clear headroom for acceleration.
- 升级是阈值驱动的自动决策:61 分越过 60 分 C→B 门槛,客户即进入更高触达强度的培育流程;距 A 池(120 分)仍有加速空间。
- **Triggered actions (precise):** (1) route callback request to success-team rep within SLA; (2) send tailored B2B proposal + case study within 24h; (3) create sales follow-up task with call notes and B-pool cadence; (4) log behavior so score keeps compounding.
- 触发动作:① 按 SLA 将回电请求派给成功团队;② 24 小时内发送定制提案与案例;③ 生成销售跟进任务并切换 B 池节奏;④ 记录行为以持续累积评分。
- **Path to a 100-unit distribution inquiry.** B-pool cadence + proposal + rep callback convert interest into a scoped conversation; success-team contact surfaces scale needs (multi-team rollout), which is exactly the setup for a 100-unit distribution deal. Sales efficiency rises because reps engage only high-score, behavior-verified leads.
- 通向 100 套分销询盘的路径:B 池节奏+提案+回电,把兴趣转为有范围的商务对话;成功团队在沟通中挖掘规模化需求(多团队铺开),正好形成 100 套分销单的契机。销售只跟进高分、有行为验证的线索,效率更高。
- **Consultant note:** Treat 61 as "qualified interest," not "ready to buy" — validate budget/decision authority on the callback before committing heavy sales resources.
- 顾问提示:61 分代表"合格兴趣"而非"准备成交",回电时先确认预算与决策权,再投入重销售资源。