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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:42:59
- **High-value signal:** A callback request is an explicit, human-initiated buying signal—far stronger than passive content views. It shifts the lead from "researching" to "wants a conversation," which typically correlates with higher conversion intent. - 高价值信号:主动预约回电是明确的购买意向,远强于被动浏览内容,意味着客户从“了解阶段”进入“愿意沟通阶段”,转化意图更高。 - **Still in C Pool:** The predicted score of 13 is well below the C→B threshold of 60, so the model treats this as one strong but isolated signal. With little cumulative engagement (10 pre-Day 7), there isn't enough behavioral evidence yet—AI avoids premature upgrade and wasted sales effort. - 仍在C池:预测分13远低于C→B阈值60,AI将其视为“单一强信号”而非成熟商机;此前累计互动少(10分),证据不足,因此暂不升级,避免销售资源浪费。 - **Triggered actions:** Log a success-team callback task with SLA (e.g., within 24h), capture training needs/scale in the call notes, and send a tailored capabilities overview—not a full 100-unit proposal yet—to qualify budget and decision process. - 触发动作:创建成功团队回电任务并设定时限(如24小时内),通话中记录培训需求与规模,先发送定制化能力介绍(非完整100单元方案),用于确认预算与决策流程。 - **Path to a 100-unit inquiry:** Each qualified interaction (call completed, requirements documented, proposal requested) adds score; as cumulative engagement approaches 60, AI upgrades C→B and auto-triggers a formal B2B proposal and sales follow-up—turning this callback into a structured, sized opportunity. - 通往100单元商机的路径:每次有效互动(完成回电、记录需求、索要方案)都会加分;累计接近60分时,AI将C升级为B并自动触发正式B2B方案与销售跟进,把这次回电转化为有明确规模的商机。