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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = explicit buying signal.** A prospect asking to speak with the success team shows active evaluation, not passive browsing—this is intent to move forward, which is why AI weights it as high-value. 第7天主动预约回电是明确的购买信号。客户主动要求与成功团队沟通,说明已进入实质评估阶段,而非被动浏览,因此AI将其判定为高价值行为。 - **Score rises but stays in C (13 vs. threshold 60).** One strong action isn't enough to cross the C→B bar; the AI needs cumulative evidence (repeat visits, video watches, proposal opens) before upgrading. This protects sales capacity from premature handoffs. 分数上升但仍留在C池(13分,阈值60)。单次强行为不足以触发C→B升级,AI需要累积证据(多次访问、视频观看、方案打开)才升级,避免过早占用销售资源。 - **Trigger precise actions now: assign success team callback within 24h, log a follow-up task, and prep a tailored proposal draft.** Don't wait for the pool upgrade—capture the signal while intent is hot, but keep nurturing cadence automated. 立即触发精准动作:24小时内安排成功团队回电、创建跟进任务、准备定制方案草稿。不必等池升级,趁意向高涨时把握信号,同时保持自动化培育节奏。 - **Path to a 100-unit distribution inquiry:** the callback builds trust and surfaces real scope; the tailored proposal and structured follow-up convert interest into a formal distribution RFP. Sustained engagement then pushes score past 60 → B upgrade → proposal/close tasks fire. 通向100套分销询盘的路径:回电建立信任并挖出真实需求,定制方案与结构化跟进把兴趣转为正式分销询盘;持续互动将分数推过60→升级至B→触发方案与成交任务。 - **Business impact:** faster response on a hot lead protects conversion rate; disciplined scoring keeps pipeline quality high without inflating sales workload. 业务影响:对高意向线索快速响应可保住转化率;严格的评分机制保证管道质量,同时不虚增销售负担。