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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why the Day 7 callback request is high value** - A callback request is an explicit buying signal — the lead is inviting direct sales contact, not just browsing. - 回调请求是明确的购买信号:客户主动邀请销售直接联系,而不只是浏览内容。 **2) Why AI keeps this lead in C Pool** - Predicted score of 13 is far below the C→B threshold of 60; one high-intent action alone doesn't offset a thin engagement history. - 预测分仅13分,远低于 C→B 的60分门槛;单次高意向行为无法弥补整体互动记录的不足。 **3) What actions to trigger now** - Route to success/sales for a scheduled callback within SLA, confirm needs and decision timeline, and log the call outcome to enrich the profile. - 在SLA时限内安排成功/销售团队回电,确认需求与决策时间表,并记录通话结果以丰富客户画像。 - Do not issue a full B2B proposal yet — send a lightweight agenda/qualification checklist instead. - 暂不发送完整B2B方案,先发送轻量级议程/资格确认清单。 **4) How this converts toward a 100-unit distribution inquiry** - The callback captures scale, audience and delivery constraints; if the need matches volume distribution, the next score jump should cross 60 → C→B upgrade → proposal + sales follow-up tasks auto-triggered. - 回电用于获取规模、受众与交付条件;若需求符合批量分发,下一次评分跃升即可突破60 → 自动升级为B池 → 触发方案与销售跟进任务。