Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 48)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
48
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:35:58
- **Why the Day 7 behavior matters:** Repeatedly watching the Cultural Insights Demo signals active solution-fit evaluation, not casual browsing. Behavior → AI score lift (44 → 48) → stronger intent signal, though not yet a buying decision.
- 中文:反复观看文化洞察演示说明客户在做方案匹配评估,不是随意浏览。行为推高AI评分(44→48),意图增强但尚未进入采购决策。
- **Why no C → B upgrade yet:** The predicted score of 48 is 12 points below the 60 threshold. The system preserves pool integrity: early interest alone shouldn’t inflate pipeline quality or trigger sales-heavy steps prematurely.
- 中文:预测分48,低于C升B的60分门槛12分。系统有意保持分层纪律:早期兴趣不应过早抬高商机质量或触发重销售动作。
- **Precise nurturing actions to trigger now:** Send a short cultural-insights one-pager plus a case study; schedule a 10-minute content check-in; log “demo repeat-view” as a buying-signal tag for sales visibility; keep cadence low-touch.
- 中文:触发动作:发送文化洞察一页纸+案例;安排10分钟内容回访;把“重复观看演示”标记为购买信号供销售查看;保持低频触达。
- **What should NOT trigger yet:** No formal B2B proposal or aggressive sales follow-up until score crosses 60 or a higher-intent action occurs (e.g., pricing page, multi-stakeholder access).
- 中文:暂不触发正式B2B提案或强销售跟进,需等评分过60或出现更高意图行为(如查看报价、多人访问)。
- **Link to the 100-unit distribution inquiry:** This repeat-view builds the evidence chain (interest → engagement → readiness). When score hits 60, C → B upgrade can trigger a tailored proposal and sales follow-up, positioning Global Skills for a multi-unit distribution conversation rather than a single-seat sale.
- 中文:重复观看在构建“兴趣→参与→就绪”的证据链。评分到60触发C升B后,再发定制提案并跟进,为100单元分销洽谈做铺垫,而非单席位销售。