🔔
🔍
Behavior Insight - Day 7
Simulate AI Upgrade Ask AI for Insight AI History
AI Scoring in Action
High-value Behavior
View Triggered Tasks
AI Score Growth Animation (0 → 0)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Predicted)
0
Current Score
0
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2025-12-20 17:51:30
1) **High-value behavior on Day 7:** Repeated engagement (e.g., multiple page views, video watches) signals active, focused interest, not passive browsing. This indicates the lead is in an active research or evaluation phase, making them a higher-quality prospect for sales outreach. *高价值行为分析:* 在第七天的重复互动(如多次浏览页面、观看视频)表明客户处于主动研究和评估阶段,而非随意浏览。这标志着该线索具有更高的销售转化潜力。 2) **No pool upgrade (C → B):** The AI score (0) remains far below the upgrade threshold (60). A single day of high engagement, while positive, is insufficient to overcome a low cumulative score. The system requires sustained interest over time to signal true buying intent and justify a pool upgrade. *未升级原因分析:* AI评分(0分)远低于升级阈值(60分)。单日的高互动度虽积极,但不足以弥补累计评分的不足。系统需要持续的兴趣信号来确认真实的购买意向,才能进行池升级。 3) **Triggered nurturing actions:** The system should trigger a **personalized follow-up task** for the sales team (e.g., "Lead showed concentrated interest on Day 7—reach out with specific content related to their viewed topics"). A **B2B proposal is not yet warranted** as the score is too low, but an **automated, value-added email** (e.g., a case study or expert article on the topics they engaged with) should be sent to nurture further. *触发的培育行动:* 系统应触发一项**个性化的销售跟进任务**(例如:“该线索在第7天表现出集中兴趣——根据其浏览内容进行针对性联系”)。由于评分过低,**暂不触发B2B提案**,但应发送一封**自动化的增值邮件**(例如,与其互动内容相关的案例研究或专家文章),以进一步培育。 4) **Path to a 100-unit inquiry:** This approach nurtures the lead with relevant content post-engagement, increasing the likelihood of further interactions. By scoring subsequent engagements, the lead can cross the 60-point threshold, upgrade to Pool B, and trigger a **targeted proposal for bulk training solutions**, directly paving the way for a high-volume distribution inquiry. *通向100套订单问询的路径:* 此方法在客户互动后提供相关内容进行培育,增加其进一步互动的可能性。通过对后续互动评分,该线索有望突破60分阈值,升级至B池,并触发**针对批量培训方案的定向提案**,从而为达成大宗订单问询铺平道路。