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Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
第7天高价值行为:反复观看文化洞察演示视频
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (10 → 19)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
10
Day 3 / 第3天
10
Day 7 (Actual) / 第7天(实际)
19
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-05-09 04:38:07
1. **Why "Repeatedly watched Cultural Insights Demo" is high value**: This signals deep engagement with a specific, niche training module. Repeated viewing indicates strong intent to solve a concrete business problem (e.g., cross-cultural team friction), which is a top conversion signal. **为何“反复观看文化洞察演示”是高价值行为**:这表明对特定、小众培训模块的深度参与,重复观看意味着解决具体业务问题(如跨文化团队摩擦)的强烈意图,是高层级转化信号。 2. **Why AI keeps this customer in C Pool (no upgrade)**: The predicted Day 7 score is 19, far below the 60-point threshold for C→B upgrade. The algorithm requires cumulative evidence—a single high-value day is not enough to jump pools. Behavioral weight is balanced against overall low baseline engagement. **为何AI仍将其留在C池(未升级)**:预测第7天得分为19分,远低于C转B所需的60分阈值。算法需要累积证据——单日高价值行为不足以跳池,行为权重需与低基础参与度平衡。 3. **Precise nurturing actions triggered**: - System sends an automated **customized proposal** for the "Cultural Insights" package to their CRM contact. - Creates a **sales follow-up task** for the next 48 hours with note: "Lead repeatedly watched Demo X—high potential for 100-unit deal. Prioritize demo + pricing discussion." - Triggers a **re-engagement email** with a case study on similar enterprise rollouts. **触发的精准培育动作**:系统自动发送定制化“文化洞察”方案提案至CRM,创建48小时内销售跟进任务(备注:该线索反复观看Demo X,有100单元交易潜力,优先安排演示+定价讨论),并触发含同类企业部署案例的再激活邮件。 4. **How this supports converting into a 100-unit distribution inquiry**: The repeated demo watch builds **intent evidence** for a bulk purchase. The triggered proposal and sales task ensure immediate warm follow-up, compressing the sales cycle. The system's AI predicts that with continued nurturing (e.g., sending scale-pricing scenarios), this lead is 3x more likely to convert to a 100-unit deal vs. non-engaged leads. **如何支持转化为100单元分销询盘**:反复观看演示构建了批量采购的意图证据;触发的提案和销售任务确保即时跟进,缩短销售周期。AI预测,通过持续培育(如提供规模定价方案),该线索转化为100单元交易的可能性是未参与线索的3倍。