Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:38:39
1) **Why high-value behavior**: A callback request signals strong purchase intent and readiness to engage in sales dialogue—far more valuable than passive content consumption.
**为什么是高价值行为**:主动请求回电表明购买意向强烈,已准备好进入销售对话阶段,远超被动浏览内容的信号价值。
2) **Why no upgrade to B**: Predicted score 19 is well below the 60 threshold. The system waits for sustained multi-touch engagement, not a single spike, to confirm lead maturity.
**为何不升级**:预测分19远未达60升级线。系统需多触点连续表现而非单次峰值来验证线索成熟度。
3) **Triggered actions**:
- Create an immediate "high-intent callback" task for SDR to contact within 4 hours.
- Automate a **customized proposal PDF** (focused on 100-unit deployment ROI) to be sent post-call.
- Append lead to a "hot-priority" list for pipeline velocity tracking.
**触发动作**:
- 生成「高意向回电」任务,SDR需4小时内响应;
- 通话后自动发送定制化提案(突出100单元部署ROI);
- 将该线索加入「热优先」列表,加速推进商机。
4) **Path to 100-unit deal**: This callback is the opening to discuss enterprise-wide rollout. The immediate proposal + SDR proactive outreach directly seeds the 100-unit conversion path, bypassing lower-funnel delays.
**推动100单元商机路径**:回电是企业级铺开的入口。快速提案结合SDR主动联系,跳过低转化环节,直接铺设100单元成交路径。