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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal:** A callback request from the success team is an explicit, sales-ready intent signal — the lead is asking to talk, not just browsing. It shortens the path from interest to qualified conversation. - 中文:主动要求成功团队回电是明确的“可销售”意向信号——客户在主动要求沟通,而不只是浏览内容,能显著缩短从兴趣到有效商机的路径。 - **Why still in C Pool:** Day 7 predicted score is 19 vs. the 60 C→B threshold. One strong action lifts the score but isn't enough behavioral evidence to justify a pool upgrade — the AI avoids premature promotion and wasted sales capacity. - 中文:第7天预测分为19,远低于C→B的60分阈值。单次强行为能提分,但不足以构成升级所需的完整行为证据,AI避免过早升级、浪费销售资源。 - **Triggered actions (stay in C, but escalate):** Route an immediate success-team callback task with SLA, log the intent in CRM, and queue a tailored training proposal/capability deck for the rep to use in the call. - 中文:保持C池但升级动作:立即生成成功团队回电任务并设SLA,在CRM记录意向,同时准备定制化培训方案/能力介绍资料供销售通话使用。 - **Nurture to close the score gap:** Follow up with case studies, ROI/pricing guidance, and a scoped proposal for a 100-unit rollout; each engagement adds score toward the 60 threshold and B-pool upgrade. - 中文:通过案例、ROI/报价指引及面向100套部署的范围化方案持续培育;每次互动累积分数,向60分阈值和B池升级推进。 - **Business outcome:** This converts a callback into a structured, proposal-backed 100-unit distribution conversation — improving pipeline quality and sales efficiency without over-promoting low-evidence leads. - 中文:这将一次回电转化为有方案支撑的100套分销洽谈,在不过度升级低证据线索的前提下提升商机质量与销售效率。