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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:29:01
- **Day 7 callback request = explicit buying intent, not passive browsing.** It moves the lead from "content consumer" to "wants human contact," the strongest signal short of a proposal request. 中文:Day 7 主动要求回电=明确的购买意向,而非被动浏览;这是除索要方案外最强的信号。 - **Score only reached 19 vs. 60 threshold, so it stays in C.** One high-value action lifts the score but doesn't prove sustained engagement (repeat visits, video completion, multi-stakeholder interest); AI avoids premature pool upgrade. 中文:分数仅19,远低于60的升级门槛,因此仍留在C池;单次高价值动作不足以证明持续兴趣,AI避免过早升级。 - **Trigger actions now: assign a success-team callback within 24h + log a sales follow-up task in CRM.** Keep nurture content flowing; do not yet issue a full B2B proposal. 中文:立即触发:24小时内安排成功团队回电+在CRM创建销售跟进任务;保持培育内容触达,暂不发送完整B2B方案。 - **Callback is the qualification gate for the 100-unit inquiry.** Use the call to confirm budget, timeline and decision-makers; if confirmed, fast-track score and upgrade C→B to unlock proposal generation. 中文:回电是100套分销询单的资格筛选关口;通过通话确认预算、时间线和决策人,确认后加速评分并升级C→B以解锁方案生成。 - **Business impact:** low-cost, high-signal action protects sales efficiency — reps engage only qualified intent, improving pipeline quality before committing proposal effort. 中文:业务影响:低成本高信号动作保护销售效率,让销售只投入合格意向,在投入方案资源前提升管道质量。