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Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
第7天高价值行为:反复观看文化洞察演示视频
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (10 → 21)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
10
Day 3 / 第3天
10
Day 7 (Actual) / 第7天(实际)
21
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-05-09 04:36:50
Here is the analysis of this lead nurturing scenario: 1. **Why the Day 7 behavior is high value**: Repeatedly watching the "Cultural Insights Demo" signals strong intent. For a B2B training vendor, this indicates the buyer is beyond awareness and actively evaluating solution fit, especially for cross-cultural team performance. **为何行为被视为高价值**:反复观看“文化洞察演示”表明买家已越过初步了解阶段,正积极评估解决方案匹配度,尤其关注跨文化团队绩效场景。 2. **Why AI keeps this customer in C Pool**: The Day 7 predicted score is 21, still far below the C→B upgrade threshold of 60. The AI requires sustained, compound engagement (not just one spike) before reclassifying the lead. **为何AI未升级客户**:第7天预测分值仅21,远未达到60分的C→B升级阈值。AI需要持续的复合性交互(而非单次高峰)才进行池级别调整。 3. **Precise triggered actions**: The system should trigger: (a) a **concierge-style follow-up email** offering a personalized demo with a training consultant, and (b) add a **1-week "watch-follow-up" task** for the SDR to call—no formal proposal yet, as the lead is still in C. **应触发的具体动作**:建议触发(a)个性化咨询邀约邮件(安排与培训顾问的深度演示),(b)为SDR添加“一周回访跟进”任务。暂不发送正式方案。 4. **How this supports a 100-unit distribution inquiry**: Each high-value action in C Pool builds a **behavioral data trail**. Once 2–3 such signals happen (e.g., viewing pricing, ROI calculator), the AI will cross 60, upgrade to B, automatically generate a tailored proposal—directly enabling the sales team to convert to the 100-unit inquiry. **如何支持100单元的潜在询单**:每次C池的高价值行为都在创建行为数据轨迹。当积累2-3次类似信号(如查看定价、ROI计算器),AI将突破60分并升级至B池,自动生成定制方案,直接赋能销售团队转化为100单元询单。