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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 77)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
77
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Lead Nurturing Brief — Global Skills (C → B Upgrade, Day 7)** **1. Day 7 behavior = high-intent signal, not passive traffic.** A callback request from the success team is a direct, sales-ready action; it converts anonymous interest into an identified buying conversation. / 请求成功团队回电是主动的销售意向行为,不是被动浏览;它把匿名兴趣变成有明确联系人的商机。 **2. Score jump (55 → 77) crosses the 60 threshold → automatic C → B upgrade.** AI weights active request behaviors heavily, so the predicted score gain (+22) is enough to move the lead into a higher-touch pool. / AI 对主动请求类行为权重很高,预测分上升 22 分越过 60 分阈值,因此自动从 C 池升到 B 池。 **3. Precise actions to trigger now:** - Assign an account owner and schedule the callback within 24h (SLA). - Send a tailored proposal with pricing tiers for volume training. - Create a follow-up task set: discovery call → needs assessment → quote. / 立即指派销售负责人并在 24 小时内回电;发送含批量培训阶梯报价的定制方案;建立“需求确认—方案—报价”的跟进任务链。 **4. Why it matters for the 100-unit distribution inquiry.** B Pool = qualified pipeline with higher conversion rate and larger deal size; structured follow-up protects the deal from stalling before a 100-unit quote is issued. / B 池代表合格商机,转化率与客单价更高;结构化跟进可避免商机在百套报价前流失。 **5. Next milestone: B → A at 120.** Recommended actions (live demo, stakeholder mapping, pilot proposal) can carry the lead from 77 toward 120 and into A Pool for enterprise-level handling. / 下一个里程碑是 120 分升入 A 池;通过演示、决策链梳理和试点方案,可将分数从 77 推向 120,进入大客户管理流程。