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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 77)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
77
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Callback Request — Why It Matters** - Callback request signals active buying intent, not passive browsing: the lead is asking for human contact, which historically correlates with 3–5x higher conversion than content views alone. 客户主动要求回电,说明已从"看内容"进入"要人对接"阶段,购买意向明确,转化率通常远高于单纯浏览。 - Day 7 score (77) jumped ~22 points from the Day 1–6 cumulative base (55) — a single high-intent action nearly outscored a week of engagement, showing the AI weights intent signals heavily. 单日高分行为贡献约22分,几乎抵得上一周的累计行为,说明AI对"高意向动作"赋予了很高权重。 **Why C → B Upgrade** - Score crossed the 60 threshold (from 20 on Day 1 to 77 on Day 7), triggering the automated pool upgrade rule. 分数从20升到77,越过60的升级线,系统自动将其从C池升至B池。 - B Pool = "actively engaged, sales-ready" segment; the upgrade reflects consistent engagement plus a decisive intent signal, not a one-off event. B池代表"活跃且有销售就绪度"的客户群,升级依据是持续互动加关键意向信号,而非偶然行为。 **Triggered Nurturing Actions** - Send a tailored B2B training proposal (multi-module, volume-pricing indicative) within 24 hours. 24小时内推送定制化企业培训方案(含模块与批量报价参考)。 - Create a sales follow-up task and route the callback to the success team with a priority flag. 生成销售跟进任务,将回电请求以高优先级派给客户成功团队。 - Log the lead in CRM as "B — proposal sent" for pipeline tracking and next-stage scoring. 在CRM中标记为"B—已发方案",纳入管道跟踪与下一阶段评分。 **Path to the 100-Unit Inquiry** - The callback + proposal combo is the standard bridge from interest to volume commitment; B Pool treatment keeps cadence tight until score approaches 120 (A Pool). 回电加方案是"兴趣→批量承诺"的标准转化路径;B池节奏管理将持续推动分数逼近A池的120门槛。 - At A Pool, the system escalates to senior sales and multi-stakeholder engagement — the right setup to scope and close a 100-unit distribution deal. 进入A池后升级至资深销售与多方决策人触达,为谈定100套分销订单铺路。