Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (18 → 61)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
18
Day 3 / 第3天
38
Day 7 (Actual) / 第7天(实际)
61
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
📊
Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋
Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Day 7 behavior = explicit buying intent.** A callback request from the success team signals the lead wants human contact, not more content. It's the strongest pre-sales signal in B2B training.
- 第7天的行为代表明确的购买意向:客户主动要求成功团队回电,说明希望与人直接沟通,而不是继续看内容。这是B2B培训中最强的售前信号。
- **Score jump 50 → 61 crosses the 60 threshold.** AI weights high-intent actions heavily, so this single behavior adds ~11 points and moves the lead from C to B pool.
- 分数从50跳到61,越过60分门槛。AI对高意向行为赋予高权重,这一次动作就加了约11分,推动客户从C池升级到B池。
- **Trigger precise B-pool actions, not generic nurture.** Recommend: (1) success team callback within 24h, (2) tailored 100-unit proposal with volume pricing, (3) sales follow-up task with a discovery agenda, (4) log intent flag for A-pool watch.
- 触发B池的精准动作,而非泛化培育:(1) 成功团队24小时内回电;(2) 定制100单元方案与批量报价;(3) 销售跟进任务,附需求挖掘议程;(4) 标记高意向,进入A池观察名单。
- **Path to 100-unit deal:** the callback converts interest into a scoped conversation; the proposal anchors volume pricing; the follow-up task keeps momentum. Each step is measurable, so sales efficiency and pipeline quality improve.
- 通向100单元订单的路径:回电把兴趣变成具体需求沟通;方案锁定批量报价锚点;跟进任务保持推进节奏。每一步都可衡量,从而提升销售效率与管道质量。
- **Why this matters for Global Skills:** acting within 24h on a 61-score C→B lead maximizes conversion rate before intent cools, and the B→A threshold (120) gives a clear next milestone to work toward.
- 对Global Skills的意义:在61分C→B客户意向降温前24小时内响应,最大化转化率;B→A的120分门槛则提供了清晰的下一阶段目标。