Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (18 → 61)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
18
Day 3 / 第3天
38
Day 7 (Actual) / 第7天(实际)
61
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Callback request = active buying intent.** It's not passive browsing; the lead is asking to talk to someone, which historically correlates with higher pipeline conversion and larger deal sizes.
请求回电属于主动购买信号,而非被动浏览;此类线索通常转化率更高、单笔订单金额更大。
- **Why C → B upgrade at 60:** Days 1–6 behavior accumulated a score of 50; the Day 7 callback request pushed the predicted score to 61, crossing the B-pool threshold (60). The AI treats this as a material jump in engagement quality and intent.
C → B 升级逻辑:前6天累计50分,第7天主动请求回电使预测分升至61,跨越B池阈值60;AI判定其互动质量与购买意向发生实质性跃升。
- **Triggered actions (B-pool playbook):** Send tailored B2B proposal, create a sales follow-up task with SLA (e.g., 24h), route to success team for the requested callback, add to higher-frequency nurture sequence, and alert the account owner for potential A-pool acceleration.
触发动作(B池策略):发送定制化B2B方案、生成带时效要求的销售跟进任务(如24小时内)、按请求转交成功团队回电、纳入更高频培育序列,并提醒客户负责人评估加速进入A池的可能。
- **Scoring logic chain:** Behavior (callback request) → AI score +11 → predicted 61 ≥ 60 → auto-upgrade C → B → proposal & follow-up tasks fire. This keeps high-intent leads from sitting in low-touch pools.
逻辑链路:行为(请求回电)→ AI评分+11 → 预测61≥60 → 自动C→B升级 → 触发方案发送与跟进任务;避免高意向线索滞留在低触达池。
- **Path to 100-unit distribution inquiry:** B-pool follow-up validates budget, scope, and timeline; if engagement continues and score approaches 120, upgrade to A pool, assign senior/enterprise sales, and position a volume-based distribution proposal aligned to a 100-unit rollout.
走向100套分销询盘的路径:B池跟进验证预算、范围与时间表;若互动持续、评分接近120,则升级A池,交由资深/大客户销售,并围绕100套部署设计批量分销方案。
- **Business impact:** Higher conversion velocity, better sales efficiency (only high-intent leads get sales time), and larger deal potential—moving from a single training inquiry to a scalable distribution opportunity.
业务影响:提升转化速度与销售效率(销售时间只投向高意向线索),并放大成交规模——从单次培训询盘升级为可复制放量的分销机会。