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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = explicit buying signal.** A success-team callback request shows active intent and urgency, far above passive content views. - 中文:Day 7 主动要求成功团队回电,是明确的购买信号,意图和紧迫性远高于普通浏览行为。 - **Score rises modestly (10 → 13), still below 60.** AI values the behavior but keeps the lead in C Pool because cumulative evidence and fit score don't yet justify B-level sales effort. - 中文:分数仅从10升至13,未达60的升级线;AI认可该行为,但累计证据和匹配度尚不足以支撑B级销售投入,因此仍留在C池。 - **Trigger low-cost, high-speed response.** Route callback request to inside sales/success rep within 24h; send a short needs-qualification call script plus a light capability deck, not a full proposal yet. - 中文:触发低成本、快响应的动作:24小时内由内部销售/成功团队回电,使用简短需求确认脚本和轻量能力介绍,暂不发送完整方案。 - **Nurture toward the 100-unit inquiry.** Capture learner count, delivery format, budget and timeline in the call; if qualification confirms enterprise scale, fast-track score review and prepare a tailored B2B proposal. - 中文:围绕100人采购意向培育:电话中确认学员数量、交付形式、预算和时间表;若确认企业级规模,加速分数复核并准备定制化B2B方案。 - **Business outcome:** Fast callback protects intent, disciplined C-Pool gating preserves sales efficiency, and structured qualification converts a signal into a qualified 100-unit distribution opportunity. - 中文:业务结果:快速回电保护购买意图,严格的C池门槛保障销售效率,结构化资格确认把信号转化为100人分销商机。