Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 48)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
48
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 behavior is high-value**
- Repeatedly watching the Cultural Insights Demo signals genuine problem-awareness and solution-fit, not casual browsing.
反复观看“文化洞察”演示,说明客户有明确痛点,并在主动寻找匹配方案,而非随意浏览。
- Repeat viewing is a strong buying-intent proxy in B2B training: it correlates with internal stakeholder review or use-case validation.
在B2B培训场景中,重复观看通常代表内部已进入评估阶段,或正在验证具体应用场景。
**2) Why AI keeps the lead in C Pool**
- Day 7 predicted score is 48 vs. threshold 60 — intent is rising, but evidence of scope/budget/authority is still thin.
Day 7预测分48,未达60门槛:意向在上升,但预算、规模、决策权等信号仍不足。
- The system protects sales capacity: upgrading too early would crowd AEs with unqualified leads and dilute pipeline quality.
系统在保护销售效率:过早升级会让销售被低资质线索占用,拉低整体商机质量。
**3) Precise nurturing actions to trigger now**
- Send a personalized Cultural Insights content pack + relevant case study (industry/region matched) to deepen engagement.
发送个性化“文化洞察”资料包与匹配案例(按行业/地区),进一步加深互动。
- Create a sales follow-up task for an SDR/inside sales rep within 24–48 hours; ask qualifying questions on audience size, regions, timeline.
24–48小时内为SDR/内销创建跟进任务,重点确认受训人数、覆盖区域与时间表。
- Do **not** auto-send a full B2B proposal yet; instead, send a short capability overview + meeting invite.
暂不自动发送完整B2B方案,先发简要能力概览+会议邀约,避免过早推进。
**4) How this supports a 100-unit distribution inquiry**
- Repeated demo views often precede large-scope discussions — e.g., multi-region rollout that lands as a 100-unit distribution ask.
重复观看演示往往是“大规模部署”讨论的前兆,例如多区域推广,最终形成100套的分销询盘。
- Structured nurturing keeps the lead warm until score crosses 60 (C→B), triggering proposal/quote tasks that position Global Skills for volume licensing.
结构化培育让线索保持热度,待分数突破60完成C→B升级,触发方案/报价任务,为批量授权打下基础。