Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 48)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
48
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signals real buying intent, not casual browsing.** Repeatedly watching the Cultural Insights Demo shows active solution-fit interest and higher engagement weight in the model.
- 连续多次观看“文化洞察”演示,说明客户在主动评估方案匹配度,属于购买意向信号,而非随便浏览。
- **Score rose from 44 → 48, but stays below the 60 upgrade threshold.** The AI sees momentum (+4) without enough cumulative evidence to justify a C→B pool move.
- 分数从 44 升到 48,趋势向好,但仍低于 60 的升级线;AI 判定证据不足,暂不升级。
- **Precise triggers: no B2B proposal or sales follow-up call yet.** Instead, auto-send a tailored cultural-insights case study + a short “next steps” email, and create a low-priority nurture task.
- 现在不触发正式提案或销售跟进;改为自动推送定制案例 + 简短“下一步”邮件,并生成低优先级培育任务。
- **Nurturing is sequenced to build the missing evidence.** Target the 12-point gap with role-specific content, a demo Q&A invite, and tracked content clicks to push the score past 60.
- 用岗位相关内容、演示答疑邀请、可追踪的内容点击来补足 12 分差距,把分数推过 60。
- **This sets up the 100-unit distribution inquiry.** Once upgraded to B, the system triggers a B2B proposal and sales follow-up, converting strong demo interest into a qualified bulk-distribution opportunity.
- 升级到 B 后自动触发提案与销售跟进,把强演示兴趣转化为 100 套分销询盘的合格商机。