Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal, not yet a buying signal.** Repeatedly watching the Cultural Insights Demo shows active solution research and content resonance.
反复观看文化洞察演示，说明客户在主动研究解决方案且内容契合，但仍是“研究”而非“采购”。
- **Score moved 10 → 19 (+9), far below the C→B threshold of 60.** The behavior adds intent weight, but volume and breadth of engagement are still thin.
分数从 10 升到 19，远低于 60 的升级线；行为提升了意向权重，但互动深度和广度仍不足。
- **AI keeps the lead in C Pool intentionally.** No upgrade or proposal trigger yet—premature sales motion would waste rep time and risk pushing too early.
系统刻意保留在 C 池，暂不升级、不推提案；过早销售动作会浪费人力并增加推进风险。
- **Trigger lightweight, automated nurturing.** Send a demo-related insight email, a short case study, and a soft content-qualification question (team size, training scope, timeline).
触发轻量自动化培育：发送演示相关洞察邮件、简短案例，并用软性问题确认团队规模、培训范围和计划时间。
- **Path to the 100-unit inquiry.** Layer in multi-stakeholder engagement, a distribution/volume-oriented case, and a qualified follow-up task once score nears threshold—protecting pipeline quality and larger deal potential.
通向 100 套分销询盘的路径：叠加多角色互动、分销/批量案例，并在接近阈值时创建合格跟进任务，以保障管道质量和更大单值潜力。