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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Callback Request: High-Value Signal, But Still Below Upgrade Threshold** - **Behavior = buying intent, not just browsing.** A callback request is an explicit "I want to talk" action — strongest intent signal short of a proposal request. *中文:主动预约回电属于明确的购买意向,比浏览、看视频等被动行为强得多,是最接近“要谈生意”的信号。* - **Score jumped 10 → 19, but threshold is 60.** The behavior is high-value but frequency and depth (e.g., multi-stakeholder visits, proposal views) are still low, so AI correctly holds in C. *中文:分数虽从10升到19,但离C→B的60分门槛仍远;行为价值高,但互动频次和深度不足,AI维持C池是合理的。* - **Trigger: high-priority sales follow-up within 24h + send tailored B2B proposal.** Callback requests should auto-route to a rep with context (course interests, past views) to convert momentum into a meeting. *中文:系统应在24小时内触发高优先级销售跟进,并推送定制化B2B方案;把回电请求自动派给销售,附上客户兴趣和浏览记录,趁热打铁约会议。* - **For a 100-unit distribution inquiry: treat as deal-qualification step, not a nurture step.** Route to enterprise/channel sales, confirm volume, delivery format, and budget — this is pipeline acceleration, not drip marketing. *中文:若目标是100套分销询盘,这应走大客户/渠道销售流程,重点确认采购规模、交付方式和预算,属于加速成单,而非普通培育。* - **Business outcome:** Rep follow-up today + proposal in 48h can push score past 60 → auto-upgrade C→B → unlock larger deal motion, improving conversion rate and shortening sales cycle. *中文:今天回电+48小时内出方案,有望把分数推过60,自动升级到B池,解锁更大商机动作,从而提升转化率、缩短销售周期。*