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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent, not high-volume.** A callback request is an explicit buying signal — the lead is inviting direct sales contact, which typically correlates with shorter sales cycles and higher conversion than passive content views. - 第7天的行为是明确的购买信号——客户主动要求回电,意味着愿意进入直接销售对话,通常对应更短的成交周期和更高的转化率,价值远高于单纯浏览内容。 - **Score still sits well below the C→B threshold (19 vs 60).** The AI weighs cumulative engagement; one strong signal lifts the score but doesn't yet justify a pool upgrade, keeping qualification disciplined and protecting sales capacity. - 当前分数19分,远低于C升B的60分门槛。AI基于累计互动评估,单一强信号能加分但不足以升级,从而保持资格筛选的严谨性并保护销售资源。 - **Trigger precise, low-cost actions now:** route the callback to the success team within SLA, log a sales follow-up task, and send a tailored capability deck or lightweight proposal aligned to their training needs. - 立即触发精准低成本动作:按SLA将回电转交成功团队、创建销售跟进任务,并发送契合其培训需求的定制能力介绍或轻量方案。 - **Nurture toward the 100-unit distribution inquiry:** use the callback to qualify scope, budget and decision timeline, then escalate to a formal B2B proposal and, if signals strengthen, fast-track a C→B upgrade. - 面向100单元分销询盘推进:借回电确认采购范围、预算与决策时间,再升级为正式B2B方案;若信号增强,可加速C→B升级。