Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 39)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
39
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Behavior = High-Value Signal**
- Completing a post-video survey is an active, intent-rich action — not passive viewing. It shows engagement, willingness to invest time, and self-qualification.
- 完成视频后问卷是主动行为,代表客户愿意投入时间、表达兴趣,是自我资格筛选的强信号,远比单纯观看更有价值。
**AI Keeps Lead in C Pool (Score 39 < Threshold 60)**
- Score improved from 31 → 39 (+8), but still 21 points below the C→B threshold. AI avoids premature upgrades to protect sales resources.
- 分数从31升到39(+8),但距C→B阈值60还差21分。AI不提前升级,是为了避免浪费销售资源,保证跟进质量。
**Precise Nurturing Actions to Trigger**
- Send a personalized thank-you + relevant case study (industry-matched).
- Schedule a soft-touch follow-up task for sales within 48 hours.
- Offer a deeper asset (e.g., ROI calculator, mini-demo) to accelerate scoring.
- 发送个性化感谢邮件+匹配行业案例;48小时内创建销售轻触跟进任务;推送更深层资产(如ROI计算器、迷你演示)加速积分增长。
**Path to 100-Unit Distribution Inquiry**
- Each high-value interaction (+8–10 points) moves the lead toward 60+; at threshold, AI upgrades to B and triggers a formal B2B proposal + sales call.
- Sustained engagement signals real distribution-level demand, justifying a 100-unit proposal rather than a trial.
- 每次高价值互动(+8–10分)都在逼近60分阈值;达标后AI升级到B池并触发正式B2B方案+销售电话。持续互动说明是真实分销级需求,足以支撑100套方案而非试用。
**Business Outcome**
- Behavior → Score → Pool Upgrade → Triggered Proposal → Higher conversion & larger deal size.
- 行为→积分→池升级→自动触发方案→提升转化率与客单价。