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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 39)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
39
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Scenario Readout – Global Skills Lead Nurturing** - **High-value signal, but not yet a buying signal.** Completing a post-video survey = active engagement + self-disclosure (intent, pain points, role). It confirms interest and improves data quality, not budget or timeline. - 完成问卷是"高价值行为",但不算"购买信号"——它证明客户愿意投入时间并暴露需求信息,而不是已进入采购阶段。 - **Score math keeps it in C Pool.** Score moved from 31 → 39 (predicted), still 21 points below the C→B threshold of 60. AI sees rising engagement but insufficient depth/frequency. - 分数从31升到39,距离C→B门槛60还差21分。AI判定:互动在升温,但深度和频次还不够,所以留在C池。 - **Trigger light-touch, content-led nurturing — not a sales handoff.** Send a personalized follow-up referencing their survey answers, plus 1–2 relevant case studies (e.g., 100-unit training rollouts). Enroll in a drip sequence; no B2B proposal yet. - 触发"轻触式"内容培育:基于问卷答案发送个性化回复 + 1–2个相关案例(如百人级培训项目);进入自动化培育序列,暂不发正式提案。 - **Reserve proposal/sales follow-up for the B-Pool trigger.** Proposal creation and rep-assigned follow-up should fire only at score ≥60 (C→B upgrade), protecting sales capacity and keeping pipeline quality high. - 提案与销售跟进应绑定在B池触发点(≥60分)才启动,避免销售资源浪费,保证管道质量。 - **Path to the 100-unit inquiry.** Next high-value actions—pricing page views, demo request, multi-seat/training-need signals—can push score past 60, upgrade to B, and trigger a tailored 100-unit distribution proposal. - 后续高价值行为(查看报价、申请演示、多人席位需求)可推动分数突破60,升级到B池,从而触发针对100套分销需求的定制提案。