Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 39)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
39
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
• **Day 7 survey completion is a strong buying-intent signal** — it goes beyond passive viewing to active engagement, indicating the lead is evaluating fit and willing to invest time.
· 第7天完成问卷是明确的购买意向信号——从被动观看到主动参与,说明客户在认真评估匹配度并愿意投入时间。
• **Score jumped from 31 → 39, but stays well below the C→B threshold of 60**, so AI correctly holds the lead in C Pool — the signal is promising but not yet sufficient to justify sales resource reallocation.
· 分数从31升至39,仍远低于C转B的60分门槛,因此AI将其保留在C池——信号积极但尚不足以触发销售资源倾斜。
• **Trigger lightweight, automated nurturing now**: send a personalized thank-you with tailored content (case study on 100-seat deployments), invite to a relevant webinar, and log the survey response to enrich the lead profile.
· 立即触发轻量自动化培育:发送个性化感谢信+100人规模部署案例、邀请参加相关线上研讨会,并记录问卷反馈以丰富客户画像。
• **No B2B proposal or sales follow-up yet** — those are reserved for threshold-crossing (B/A) leads to protect sales efficiency; premature outreach would dilute rep capacity.
· 暂不发送B2B提案或安排销售跟进——这些动作留给跨过门槛的B/A级线索,以保护销售效率,过早触达会浪费人力。
• **Path to the 100-unit inquiry**: continued high-value behaviors (repeat views, pricing page visits, demo requests) can add the remaining ~21 points, auto-upgrading to B and triggering a proposal + follow-up task — converting a qualified, well-profiled lead into a large-volume distribution deal.
· 通往100套分销询盘的路径:持续的高价值行为(重复观看、访问定价页、申请演示)可补足剩余约21分,自动升级至B池并触发提案与跟进任务,将高匹配度线索转化为大额分销订单。