Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 21)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
21
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Lead Nurturing Analysis — Global Skills**
- **Day 7 behavior = high intent, but low breadth.** Repeatedly watching the *Cultural Insights Demo* signals genuine interest in content relevance (fit with a cross-cultural training need), not just casual browsing.
· 第7天反复观看“文化洞察演示”说明客户对内容有真实兴趣，属于高意向信号，而非随意浏览。
- **Score logic: behavior adds value, threshold still not met.** Score moved 20 → 21 (+1) on Day 7; C→B requires 60. AI recognizes quality engagement, but single-topic repetition isn't enough to justify a pool upgrade.
· 分数从20升到21，升级门槛是60；AI认可这次高质量互动，但单一内容反复观看不足以触发升级。
- **Stay in C Pool = correct risk control.** No upgrade means no premature sales resource spend — protecting sales efficiency and pipeline quality.
· 继续留在C池是合理的风控：避免过早投入销售资源，保障人效和管道质量。
- **Precise nurturing actions to trigger now (low-cost, high-signal).**
· Send tailored follow-up: related case study or short Cultural Insights clip + soft CTA.
· Create a sales task for review only if score crosses 40–45.
· Tag topic interest for future segmentation.
· 触发低成本高信号动作：发送相关案例/短视频+软性CTA；分数达40–45再建销售跟进任务；打上主题兴趣标签用于后续分层。
- **Path to 100-unit distribution inquiry.** Repeated demo views suggest a use case, not yet a deal. Continued multi-touch engagement (proposal-ready content, ROI framing for volume training) should lift score toward 60+, triggering C→B upgrade and a formal B2B proposal — the gateway to a large distribution conversation.
· 反复观看演示说明有应用场景但尚未成单；通过持续多触点培育（可提案内容、批量培训ROI框架）把分数推过60，触发C→B升级和正式B2B提案，从而导向100套分销询盘。