Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 21)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
21
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal, but not yet a buying signal**
Repeatedly watching the Cultural Insights Demo shows genuine interest in content relevance and use case fit—strong engagement, but still early-stage exploration.
*该行为虽然价值高，但更多是兴趣和相关性验证，尚未进入明确采购阶段。*
- **Score stays in C Pool because the gap is too large**
Day 7 predicted score is 21 vs. an upgrade threshold of 60—only +1 incremental gain. AI correctly holds the lead in C rather than over-promoting on a single behavior.
*预测分仅21，离升级门槛60差距明显，AI保持C池是合理的，避免因单次行为过早升级。*
- **Trigger low-cost, high-learning nurturing tasks**
Send a tailored Cultural Insights follow-up (use case + short case study), add a content-engagement follow-up task, and log the repeat-view behavior for sales visibility. No proposal yet.
*应触发低成本培育动作：发送定制化内容跟进、创建跟进任务并记录浏览行为，暂不发送正式方案。*
- **Reserve B2B proposal and sales follow-up for B-pool triggers**
Proposal and direct sales follow-up should fire only when score approaches the C→B threshold or a second high-value behavior (e.g., pricing/catalogue request) appears.
*正式方案和销售跟进应留到接近升级门槛或出现第二个高价值行为时再触发。*
- **Path to the 100-unit distribution inquiry**
Sustained content engagement → score accumulation toward 60 → C→B upgrade → proposal + sales follow-up → qualified 100-unit distribution conversation.
*持续内容互动累积分数至60 → 升级至B池 → 触发方案与销售跟进 → 形成100套分销询盘的合格商机。*