Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
AI Score Growth Animation (10 → 10)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Predicted)
10
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7’s repeated high-value engagement signals real buying intent, not casual browsing — but one strong day doesn’t offset a weak 6-day baseline.**
- 第7天多次高价值互动说明客户有真实采购意向,但单日强信号无法抵消前6天的低活跃基础。
- **AI keeps the lead in C Pool because the predicted score (11) is still far below the C→B threshold (60); upgrade logic is cumulative, not event-based.**
- AI仍将其留在C池,是因为预测分11远低于C转B的60分门槛;升级看累计表现,不是单次行为。
- **Trigger low-cost, high-relevance nurturing: targeted content (e.g., 100-unit program case study), a soft discovery call task, and a lightweight proposal teaser — not a full B2B proposal yet.**
- 触发低成本高相关内容培育:100人规模项目案例、轻量需求探询任务、提案预告,暂不发送完整B2B提案。
- **Set a re-score checkpoint (e.g., 3–5 days) and alert sales only if score momentum continues; this protects sales capacity from premature follow-up.**
- 设置3–5天复评节点,仅当分数持续上升才提醒销售跟进,避免过早消耗销售资源。
- **For the 100-unit distribution inquiry, this sequence builds qualification evidence before committing proposal effort, improving conversion probability and deal size confidence.**
- 针对100套分销询盘,该节奏先积累资格证据再投入提案资源,提升转化概率与成单规模的可信度。