Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
AI Score Growth Animation (10 → 10)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Predicted)
10
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 High-Value Behavior → AI Score 11 → Still C Pool (threshold 60) → Nurture Actions → 100-Unit Inquiry Path**
- **High-value signal, low cumulative weight.** Repeated high-intent engagement on Day 7 shows active buying interest, but the score model weighs cumulative history; a single day's activity moves the score only 10 → 11.
- 中文：第7天的重复深度互动确实是高意向信号，但AI以累计行为为主，单日行为只能小幅加分（10→11）。
- **Why no upgrade: threshold discipline.** C→B requires 60; at 11 the lead is still ~49 points short, so the system avoids premature sales handoff and keeps nurturing at low cost.
- 中文：C升B需60分，当前仅11分，差距明显；因此暂不升级，避免过早占用销售资源，继续低成本培育。
- **Triggered actions (not proposal yet).** Send targeted content (case studies, ROI one-pager, short webinar invite), schedule a 3–5 day cadence, and set an AI-triggered task for SDR soft-touch (email/LinkedIn).
- 中文：此时不急于发正式方案；应推送行业案例、ROI单页、线上研讨会邀请，设定3–5天触达节奏，并生成SDR轻触达任务（邮件/LinkedIn）。
- **Escalation logic for the 100-unit inquiry.** Upgrade to B once score crosses 60 → trigger tailored B2B proposal + sales follow-up call → qualify volume/pricing/budget → move to A for 100-unit distribution deal.
- 中文：当分数突破60升至B池时，再触发定制化B2B方案与销售跟进电话，确认采购量、预算与定价，进而升级至A池推进100套分销询单。
- **Business outcome.** This preserves pipeline quality and sales efficiency: low-intent leads are filtered, high-intent ones are routed at the right moment, improving conversion rate on larger deals.
- 中文：这套机制保障了商机质量与销售效率：低意向过滤、高意向在合适时机转交，从而提升大单转化率。