Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 49)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
49
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 22:15:26
**1) Why Day 7 behavior is high value**
- Repeatedly watching the Cultural Insights Demo signals active solution-fit interest, not passive browsing — a strong buying-intent indicator.
- 重复观看“文化洞察演示”说明客户在主动评估方案契合度，而非随便浏览，是明确的购买意向信号。
**2) Why AI keeps the lead in C Pool**
- Predicted score 49 remains below the 60 upgrade threshold; single-session intensity doesn't yet justify a pool shift — the model waits for sustained engagement.
- 预测分49仍低于升级阈值60；单次高强度行为不足以触发升级，模型在等待持续互动信号。
**3) Nurturing actions to trigger now**
- Send a targeted Cultural Insights follow-up (guide/resource) and a short check-in task to the assigned rep — light-touch C-pool cadence, not a full B2B proposal yet.
- 触发定向“文化洞察”内容跟进（指南/资料）及简短回访任务，保持C池轻触达节奏，暂不进入正式提案。
**4) Path to the 100-unit distribution inquiry**
- If repeat viewing converts to deeper intent (e.g., pricing or bulk/distribution questions), score crosses 60 → C→B upgrade → trigger proposal and sales follow-up, positioning the 100-unit distribution offer.
- 若重复观看转化为更深意向（如询价或批量/分销问题），分数越过60 → C升级B → 触发提案与销售跟进，顺势推荐100套分销方案。