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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 32)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
32
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:28:28
- **Day 7 behavior signals active buying intent, not casual browsing.** Repeatedly watching the Cultural Insights Demo shows genuine interest in a specific training solution — a strong indicator of need and consideration. Day 7 行为代表明确购买意向,而不是随便看看。反复观看文化洞察 Demo 说明客户对具体培训方案有真实需求,正处于评估阶段。 - **The AI score rises but stays below the C → B threshold.** Score moves from 30 to 32 (predicted), but the upgrade requires 60. One high-value behavior is not enough — AI waits for cumulative signals before promoting the lead. AI 分数从 30 升到 32,但仍远低于 C 到 B 的 60 分门槛。单次高价值行为不足以升级,系统需要更多累积信号才会提升线索层级。 - **No pool upgrade means no heavy sales motion yet.** Staying in C Pool prevents premature proposal or sales follow-up, keeping cost-per-lead efficient and avoiding pressure on a lead not yet sales-ready. 未升级意味着暂不启动重销售动作。留在 C Pool 可避免过早发送提案或安排销售跟进,控制线索成本,也避免给尚未成熟的客户造成压力。 - **Trigger lightweight, personalized nurturing — not a proposal.** Recommended actions: send cultural insights content series, invite to a relevant webinar or case study, and create a low-friction check-in task for the nurture team. 建议触发轻量级、个性化培育:推送文化洞察内容系列、邀请参加相关线上研讨会或案例分享,并为培育团队创建低门槛的跟进任务。 - **This path builds the trust needed for a 100-unit distribution inquiry.** Consistent, relevant nurturing increases engagement and score; once the lead crosses 60, system upgrades to B and triggers proposal + sales follow-up — positioning Global Skills for a large, multi-unit deal. 这条路径通过持续、相关的培育积累信任,逐步提升互动和分数。一旦超过 60 分,系统将升级到 B 并触发提案与销售跟进,为 Global Skills 争取 100 单元的大额分销询盘铺路。