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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 84)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
84
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 21:57:53
**Lead Nurturing Analysis — Global Skills (C → B Upgrade)** - **Day 7 behavior is high-intent, not passive.** Requesting a callback is a self-initiated action that signals buying readiness — far stronger than views or video watches. It also implies the lead has a human decision-maker engaged. 第7天的行为属于高意向信号,而非被动浏览。主动请求回电说明客户已有购买意愿,且可能已涉及决策人,其价值远高于观看视频或浏览页面。 - **Score jump validates the threshold logic.** Days 1–6 cumulative score = 56 (below the 60 upgrade line). The Day 7 callback pushes the predicted score to 84, crossing the threshold and triggering automatic C → B upgrade. 前6天累计56分,尚未达到60分的升级线。第7天的回电行为使预测分升至84,越过阈值,系统自动将客户从C池升级到B池。 - **Behavior → score → pool → action chain is now live.** The system should trigger: (1) route callback request to the success team within SLA, (2) send a tailored B2B proposal, (3) create a sales follow-up task with owner assignment, (4) log the interaction to refine future scoring. 行为→评分→池层→动作的链路已启动。系统应触发:①在SLA内将回电请求派给客户成功团队;②推送定制化B2B方案;③生成带责任人的销售跟进任务;④记录互动以优化后续评分模型。 - **B Pool positioning sets up the 100-unit inquiry.** B-tier leads receive higher-touch nurturing (proposals, dedicated follow-up), which is exactly the sales motion needed to qualify volume, budget, and timeline for a 100-unit distribution deal. 进入B池意味着更高触达强度的培育(方案+专属跟进),这正是验证100套分销询盘的采购量、预算与时间表所需的销售动作。 - **Payoff: pipeline quality and sales efficiency.** Behavior-driven upgrades reduce manual triage, shorten response time, and concentrate rep effort on leads most likely to convert into large-volume deals. 业务价值:基于行为的自动升级减少人工分拣、缩短响应时间,让销售精力集中在最可能成单的大额询盘上,提升管道质量与转化效率。