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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 84)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
84
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:36:34
**1) Why the callback request is high-value** - A direct callback request is an explicit buying signal — intent, not just interest. It removes guessing and shortens the sales cycle. - 直接约回电是明确的购买信号,代表真实意向而非泛泛兴趣,能减少猜测、缩短成交周期。 **2) Why the AI upgrades C → B** - Score moved 56 → 84 (+28) from the behavior, crossing the 60 threshold. The model reads intent intensity plus recency, so the pool upgrade is behavior-driven, not arbitrary. - 分数从56升至84(+28),越过60阈值;模型综合意向强度与时效性,升级由行为驱动而非主观判断。 **3) Actions the system should trigger** - Route to success-team callback within 24h; auto-generate a tailored B2B proposal; create a sales follow-up task and log the interaction in CRM. - 24小时内转交成功团队回电;自动生成定制化B2B方案;创建销售跟进任务并记入CRM。 **4) Path to a 100-unit inquiry** - This signal flags volume potential; a fast, proposal-backed callback converts intent into a qualified 100-unit distribution inquiry, improving pipeline quality and deal size. - 该信号预示批量潜力;快速且带方案的跟进把意向转化为合格的100套分销询单,提升管道质量与单笔金额。 **Note:** At 84, the lead is 36 points from the 120 B→A threshold — recommend monitoring further high-value behaviors for A-pool escalation.