Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 84)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
84
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-12 00:17:20
**1) Why Day 7 behavior is high value**
- Requesting a callback signals active buying intent, not passive browsing.
- 主动要求回电 = 明确采购意向,而非随便看看。
**2) Why AI upgrades C → B**
- Score jumped 56 → 84 (predicted), crossing the 60 threshold — behavior-driven, not time-driven.
- 评分从56跃升至预测84,跨过60阈值,属于行为驱动升级。
**3) Precise nurturing actions to trigger**
- Auto-route to success-team queue, send tailored B2B proposal, and create a sales follow-up task within 24h.
- 自动分配成功团队、推送定制化B2B方案,并在24小时内生成销售跟进任务。
**4) Business impact on pipeline**
- Higher-intent lead → faster response, better conversion rate, larger deal potential (100-unit inquiry).
- 高意向线索 → 响应更快、转化率更高,并有能力承接100套级别的大单。
**5) Note on B → A gap**
- At 84 vs. threshold 120, further high-value signals are still needed; keep monitoring to avoid premature handoff.
- 84分离120分升级线仍有差距,需持续监测高价值信号,避免过早移交。