Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (20 → 84)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
20
Day 3 / 第3天
40
Day 7 (Actual) / 第7天(实际)
84
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
📊
Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋
Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-10-29 07:25:21
**Day 7 Lead Acceleration Analysis — Global Skills**
- **Callback request = buying-intent signal.** A direct ask for a success-team callback moves the lead from passive content consumption to active human engagement — the strongest pre-sales signal in B2B training cycles.
该行为是明确的购买意向信号:客户主动要求对接成功团队,从被动浏览转为主动沟通,是B2B培训成交前最强的信号。
- **Score jump 56 → 84 (+28) crosses the 60 threshold.** AI sees intent density and recency; the behavioral weight pushes the score past the C→B boundary, so pool upgrade is automatic and rule-consistent, not manual.
分数从56跃升至84、突破60阈值:AI基于意图强度与时效性加权,自动触发C→B升级,规则一致、无需人工干预。
- **Triggered actions (B Pool playbook):** assign an AE within 1 business hour, send a tailored 100-unit training proposal + case study, book the callback, and create a follow-up task with a 48-hour SLA.
触发的B池动作:1个工作日内指派客户经理、发送100单元定制培训方案与案例、敲定回电、创建48小时SLA跟进任务。
- **Path to A Pool (120) and the 100-unit deal.** Proposal review, multi-stakeholder meetings and pilot-scoping add ~36 points; each B-pool touch compounds toward the 120 threshold, and the 100-unit inquiry becomes a qualified, sales-owned opportunity.
冲击A池(120分)与100单元订单:方案评审、多方会议与试点范围确认可再累积约36分,B池每次触达都在叠加,100单元询盘由此转化为销售负责的合格商机。
- **Business impact:** shorter response time, higher conversion on high-intent leads, and better AE allocation — pipeline quality improves without adding headcount.
业务价值:响应更快、高意向线索转化率更高、客户经理资源配置更优,在不增编的前提下提升管道质量。