Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 75)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
75
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:03
**Day 7 Behavior → Score → Pool Upgrade → Action → Revenue Impact**
- **Clicked contact info = direct purchase signal.** In B2B training sales, this is a "hand-raise" move—buyer actively seeks human contact, not just browsing. AI weights it heavily (+20 pts, 55 → 75).
- 点击联系方式 = 明确的购买信号,属于主动寻求人工对接,AI 因此大幅加权(+20 分,55 → 75)。
- **C → B upgrade at threshold 60.** Cumulative engagement (55) + high-intent action (20) crosses the 60-point gate, confirming sustained interest, not a one-off click.
- 累计互动 55 分叠加高意向行为 20 分,越过 60 分门槛,证明是持续兴趣而非偶发点击,因此 C 池升至 B 池。
- **Trigger precise actions: rep follow-up task + tailored proposal.** System should auto-assign a sales owner, schedule a discovery call within 24h, and send a B2B proposal scoped to team-training needs.
- 系统应自动分配销售跟进人、24 小时内安排需求沟通,并推送针对团队培训场景的 B2B 方案。
- **Nurture toward B → A (threshold 120).** B pool rhythm: case studies, ROI/TCO content, and a pilot-workshop offer to keep score compounding.
- B 池阶段用案例、ROI/成本效益内容和试点工作坊持续培育,推动分数迈向 120 分升 A 池。
- **Path to a 100-unit distribution inquiry.** Distribution buyers need scale credibility; timely human contact + proposal converts intent into a large-volume inquiry and shortens the sales cycle.
- 分销型买家看重规模化能力,及时人工对接加方案能加速意向转化为大批量询单,并缩短成交周期。