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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 75)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
75
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:37:35
- **Day 7 “clicked contact information” is a buying-intent signal, not casual browsing.** It typically means the lead is evaluating how to reach sales/BD for a concrete next step, which is much closer to pipeline than content views or video watches. 中文:第7天点击联系方式属于明确的“购买意向”信号,而非随意浏览;说明客户在主动寻找对接销售/商务的路径,离商机更近。 - **C → B upgrade is justified by score momentum + threshold logic.** Score rose from 20 to 55 before Day 7, and the high-value behavior pushed predicted score to 75—crossing the 60 threshold, so the system upgrades the lead to B rather than waiting for manual review. 中文:从20分到第7天前55分已形成上升趋势,点击联系方式后预测75分,超过60分阈值,因此系统自动从C升到B,而不是等人工判断。 - **Trigger precise B2B nurturing actions immediately.** Recommended actions: assign to sales owner, send a tailored proposal/capability deck, create a follow-up call task within 24 hours, and enroll in B-pool content focused on enterprise training rollout and procurement. 中文:应立即触发精准动作:分配销售负责人、发送定制化方案/能力介绍、24小时内创建跟进电话任务,并进入B池内容培育(企业培训落地与采购流程)。 - **Use B-pool stage to qualify the 100-unit distribution inquiry.** The system should capture company size, training audience, delivery format, budget/timeline, and decision-maker involvement—so sales can validate whether this is a real 100-unit distribution opportunity versus early research. 中文:在B池阶段重点确认企业规模、培训对象、交付形式、预算/时间表和决策人参与度,判断这是否是真实的100单元分销询盘,而非早期调研。 - **Business outcome: higher conversion efficiency and better pipeline quality.** The behavior → score → pool upgrade → triggered sales task flow shortens response time, increases conversion probability, and protects sales capacity for leads showing real deal potential. 中文:业务结果是提升转化效率和管道质量;行为→评分→升池→触发销售任务的闭环缩短响应时间、提高成交概率,并把销售资源集中在真正有潜力的客户上。