Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:38:17
**Analysis for Global Skills Lead: Day 7 Check-In**
1. **Why "Clicked Contact Info" is High-Value**
This action signals purchase intent—she actively seeks direct sales access, moving from passive content consumption to vendor engagement.
**此行为显示主动购买意向：点击联系方式意味着从内容学习转向主动联系供应商，是企业采购决策的关键信号。**
2. **No Upgrade to B Pool (Score 33 vs 60)**
The AI model predicts her score will reach only 33, still far below the 60 threshold. One high-value click isn't enough to compensate for low cumulative engagement (Days 1–6: 30). Conversion risk remains high without sustained interest.
**AI预测分数仅33，远低于升级门槛60。第7天的高价值点击无法弥补前6天的低参与度（累计30分），转化风险仍高。**
3. **Triggered Nurturing Actions**
- **Send personalized case study** (e.g., "How a tech firm scaled training via Global Skills").
- **Schedule a low-commitment discovery call** (Sales team: 15-min intro, no decision pressure).
**系统自动触发：发送定制案例（如《某科技公司通过Global Skills提升团队技能》），并安排15分钟的非承诺电话，降低决策门槛。**
4. **Path to 100-Unit Distribution Inquiry**
Keep her in C Pool with targeted content (e.g., volume pricing comparison, compliance training ROI). Once cumulative score reaches 60+ (likely after 2–3 more high-value actions), upgrade to B, triggering a **formal proposal** for bulk licensing.
**留在C池继续培育：推送批量定价对比与合规培训ROI内容。待累积分数达60+（约2-3次高价值互动后），升级至B池并触发批量授权正式提案。**