Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Global Skills – Lead Nurturing Insight (C Pool, Day 7)**
- **Day 7 behavior = buying-signal, not browsing.** Clicking contact information shows intent to initiate a conversation, a stronger signal than content views or video watches.
- 第7天点击联系方式是明确的购买信号，比浏览内容或看视频更能说明客户有沟通意愿。
- **AI keeps the lead in C Pool because the score (33) is still below the C→B threshold (60).** One high-value action lifts the score, but cumulative evidence is insufficient for a pool upgrade.
- AI仍将其留在C池，是因为预测分数33分未达到C升B的60分门槛；单次高价值行为不足以触发升级。
- **Trigger low-friction, high-relevance nurturing — not a full sales push.** Recommended actions: send a tailored intro email with a training catalog, attach a lightweight capability deck, and create a sales follow-up task within 24–48 hours.
- 触发低门槛但高相关的培育动作：发送定制介绍邮件+培训目录、附上轻量能力介绍、并在24–48小时内生成销售跟进任务。
- **Do not issue a full B2B proposal yet.** A formal proposal at C stage risks over-selling; instead, qualify budget, timeline, and decision-makers first.
- 暂不发送正式B2B方案，避免在C阶段过度推销；应先确认预算、时间表和决策人。
- **Path to the 100-unit distribution inquiry:** repeated engagement (email opens, demo request, pricing page visits) pushes score past 60 → C→B upgrade → proposal and sales follow-up triggered → larger deal potential.
- 通向100套分销询盘的路径：持续互动推高分数突破60分→升级至B池→自动触发方案和销售跟进→释放更大成交潜力。