Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 "clicked contact information" = explicit buying intent, not casual browsing.** It shows the lead wants a human conversation, which historically correlates with higher response rates and shorter sales cycles.
**第7天点击联系方式 = 明确的购买意向,而非随意浏览。** 说明客户希望与真人沟通,这类行为通常对应更高的响应率和更短的成交周期。
- **AI score only rises from 30 to 33 because one intent signal is weighted against total evidence, not treated as a deal.** At 33 vs. the 60 C→B threshold, the model says "promising but unqualified"—so the lead stays in C Pool.
**分数仅从30升至33,因为单一意向信号需结合整体行为评估,不能等同于商机。** 33分距60分的C→B门槛仍远,AI判断为"有潜力但未达资质",因此保留在C池。
- **Triggered actions should be low-cost, high-relevance nurturing—not a full B2B proposal yet.** Recommended: send a tailored training solutions one-pager, a relevant case study, and a soft "contact request acknowledged" email with a calendar link.
**触发动作应是低成本、高相关度的培育,而非直接上完整B2B方案。** 建议:发送定制化培训方案简介、相关案例,以及一封"已收到联系请求"的软性邮件并附预约链接。
- **Create a sales follow-up task flagged as "intent signal—monitor for A/B qualification," assigned to inside sales, with a 3–5 day SLA.** This keeps sales efficiency high without over-investing in an unqualified lead.
**创建销售跟进任务,标注"意向信号—监测是否具备A/B资质",分配给内销团队,3–5天内跟进。** 在控制销售成本的同时保持高效。
- **Path to a 100-unit distribution inquiry:** repeated high-value behaviors (content downloads, demo views, repeat contact clicks) push score past 60 → C→B upgrade → proposal + sales follow-up triggered → volume discussion. This single click is step one, not the close.
**通往100套分销询盘的路径:** 持续高价值行为(资料下载、演示观看、重复点击联系方式)推动分数突破60 → C升B → 触发方案与销售跟进 → 进入批量采购讨论。此次点击只是起点,而非成交。