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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 72)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
72
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:25:55
- **Why Day 7 matters:** A callback request is an explicit buying signal—self-identified intent beats passive content views; it signals active evaluation and shortens the sales cycle by handing you a warm conversation. 中文:主动要求回电是明确的购买信号,比被动浏览更能说明客户已进入评估阶段,可直接缩短销售周期。 - **Why C → B upgrade:** Score jumped 54 → 72, crossing the 60 threshold—AI interprets the callback plus cumulative engagement as validated interest, moving the lead from nurture to active pursuit. 中文:分数从54升至72,越过60阈值;AI把回电与累计互动视为已验证兴趣,客户从培育池进入主动跟进阶段。 - **Precise actions to trigger:** Assign a success-team callback within 24h, send a tailored B2B proposal with volume-tier pricing (100-unit scenario), and create a sales follow-up task with a 3-day SLA. 中文:24小时内安排成功团队回电,发送含100套阶梯报价的定制方案,并创建3天内跟进的销售任务。 - **Path to 100-unit deal:** B-pool cadence keeps engagement warm while sales scopes distribution needs; next threshold (120) to A-pool unlocks executive-level support for enterprise-scale closure. 中文:B池节奏维持互动温度,销售同步摸清分销需求;冲上120分进入A池后可调用高管资源,推动企业级大单成交。