Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (20 → 72)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
20
Day 3 / 第3天
40
Day 7 (Actual) / 第7天(实际)
72
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Day 7 behavior is high value because it is a direct buying signal.** A callback request from the success team means the lead has moved from passive interest to active evaluation, often with a defined training need and timeline.
**第7天的行为之所以高价值,是因为它是明确的购买信号。** 主动要求成功团队回电,说明客户已从被动了解转向主动评估,通常伴随明确培训需求和采购时间表。
- **AI upgrades C → B because cumulative engagement plus Day 7 intent pushed the score past 60.** The score rose from 20 to 54 through earlier interactions, then Day 7’s callback request lifted predicted score to 72, crossing the C-to-B threshold.
**AI将C池升级到B池,是因为累计互动加上第7天的高意向行为使分数超过60。** 分数从20升至54,第7天回电请求又把预测分推到72,跨过C到B的阈值。
- **Triggered actions should be precise and sales-ready.** At B pool, the system should create a sales follow-up task, send a tailored proposal or training solution deck, and route the lead to a success/sales owner within 24 hours.
**应触发精准且可承接销售的动作。** 进入B池后,系统应创建销售跟进任务,发送定制化提案或培训方案材料,并在24小时内分配给成功团队或销售负责人。
- **This supports a 100-unit distribution inquiry by qualifying need, scale, and urgency.** The callback request gives sales a live conversation to confirm learner volume, distribution requirements, budget, and decision process, which is exactly what a 100-unit deal needs.
**这有助于转化为100单元的分销询盘,因为它帮助确认需求、规模和紧迫性。** 回电请求为销售提供实时沟通机会,用来确认学员数量、分销要求、预算和决策流程,这正是100单元订单所需的信息。
- **Business impact: higher pipeline quality and faster conversion.** Upgrading at the right threshold improves sales efficiency, avoids wasting senior reps on low-intent leads, and increases the chance of moving a B lead toward A-level deal potential.
**业务影响:提升商机质量并加快转化。** 在合适阈值升级可提高销售效率,避免高级销售资源浪费在低意向线索上,并提升B池线索向A级成交潜力推进的概率。