Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
AI Score Growth Animation / AI评分增长动画 (0 → 0)
Upgraded to B Pool / 已升级至B级
A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
0
Day 3 / 第3天
0
Day 7 (Predicted) / 第7天(预测)
0
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2025-12-21 17:30:32
1) **High-Value Behavior Logic:** The Day 7 engagement is "high-value" because it represents a concentrated, repeated interaction with key content (e.g., pricing pages, case studies, demo videos) after a period of inactivity. This signals a sudden, active evaluation phase, making the lead significantly more sales-ready than a passive viewer.
**高价值行为逻辑:** 第7天的互动之所以“高价值”,是因为它在一段沉寂期后,集中、重复地访问了关键内容(如定价页、案例研究、演示视频)。这标志着客户突然进入了主动评估阶段,使其销售就绪度远高于普通浏览者。
2) **AI Pool Upgrade Rationale:** The cumulative engagement intensity on Day 7 likely generated enough behavioral "points" to push the AI score from below 60 to at or above the 60-point threshold. Crossing this specific threshold triggers an automated upgrade from C (General Nurturing) to B (Sales-Qualified Lead) pool, as the system now predicts a higher probability of a sales conversation.
**AI池升级逻辑:** 第7天累积的互动强度可能产生了足够的行为“积分”,使AI评分从低于60分达到或超过了60分阈值。跨越这一特定阈值会触发从C池(普通培育)到B池(销售合格线索)的自动升级,因为系统现在预测其进入销售对话的概率更高。
3) **Triggered Nurturing Actions:** Upon upgrade to Pool B, the system should automatically: 1) Trigger a personalized email with a **tailored proposal or pilot program outline** based on the content they engaged with, and 2) Create a **high-priority follow-up task** for the sales team to make a direct call within 24 hours to discuss specific needs and the 100-unit inquiry.
**触发的培育行动:** 升级到B池后,系统应自动:1) 根据其互动内容,触发一封包含**定制化提案或试点项目大纲**的个性化邮件;2) 为销售团队创建一个**高优先级跟进任务**,要求在24小时内直接致电,讨论具体需求及100套的询盘。
4) **Business Outcome Alignment:** This automated response captures the lead at their peak interest, directly connecting their engagement to a commercial next step. It shortens the sales cycle, increases conversion likelihood for a large 100-unit deal by providing immediate, relevant guidance, and improves sales efficiency by handing off a warm, context-rich lead.
**业务成果对接:** 这种自动化响应在客户兴趣最高点时进行捕捉,将其互动直接与商业下一步挂钩。它通过提供即时、相关的指导,缩短了销售周期,提高了100套大单的转化概率,并通过移交一个意向明确、背景清晰的线索提升了销售效率。