Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 38)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
38
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:28:53
**Day 7 Lead Nurturing Assessment — Global Skills**
- **Behavior value:** Repeatedly watching the Cultural Insights Demo signals active solution-fit evaluation, not casual browsing — a strong mid-funnel intent indicator.
- 中文:重复观看“文化洞察演示”说明客户在认真评估方案匹配度,属于中漏斗的强意向信号,而非随意浏览。
- **Why still C Pool:** Predicted score is 38 vs. the 60 threshold; cumulative intent (31 pre-day-7) is real but shallow in breadth, so volume/frequency alone doesn't justify an upgrade.
- 中文:预测分38,未达升级线60;前期累计31分显示意向真实但深度不足,因此仅凭重复观看不足以升级。
- **Triggered actions (nurture, not sales handoff):**
- Auto-send a targeted follow-up email referencing the Cultural Insights Demo with 2–3 relevant case studies (multi-region rollouts).
- Deliver a lightweight "Cultural Readiness Checklist" (lead magnet) to capture business context and stakeholder role.
- Set a C-pool task: monitoring/interaction reminder in 3–5 days; if another high-value event occurs, re-score.
- 中文:自动发送引用该演示的定向邮件 + 相关案例;推送“文化就绪清单”以获取业务背景与决策角色;设置C池提醒,3–5天后回访,若再次出现高价值行为则重新评分,暂不交给销售。
- **Path to 100-unit distribution inquiry:** These actions deepen engagement, add breadth (case studies, checklist, role data) to push score past 60 → C→B upgrade → proposal + sales follow-up triggered → inquiry scales from interest to a 100-unit distribution deal.
- 中文:以上动作加深互动、补充广度(案例、清单、角色信息),推动分数越过60,触发C→B升级与提案/销售跟进,最终把兴趣转化为100套的分销询盘。