Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 38)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
38
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent signal** — Repeated demo views on "Cultural Insights" show active solution research, not passive browsing.
**中文：** 反复观看文化洞察演示，说明客户在主动研究解决方案，而非随意浏览，属于高意向信号。
- **Score rose (31→38) but stays below 60** — Strong engagement, yet no buying-committee or budget signals; AI keeps C Pool to avoid premature sales cost.
**中文：** 分数从31升到38，但未达60的升级线；互动强但缺少决策层和预算信号，AI维持C池以避免过早投入销售资源。
- **Trigger low-cost, high-relevance nurture** — Send tailored Cultural Insights content + case studies; log behavior for sales ops; schedule re-score in 3–5 days.
**中文：** 触发低成本高相关内容：发送定制文化洞察资料和案例，记录行为供销售运营参考，3–5天后重新评分。
- **Hold B2B proposal until upgrade** — Proposal and direct sales follow-up should fire only at C→B (score ≥60) to protect sales efficiency.
**中文：** 暂不发送B2B提案和销售跟进，待分数达到60、升级到B池后再触发，以保护销售效率。
- **Path to 100-unit inquiry** — Continued demo engagement + content downloads + role/budget signals can push score to 60, triggering proposal and follow-up that convert into a distribution inquiry.
**中文：** 持续观看演示、下载资料并出现角色/预算信号，分数可升至60，触发提案和跟进，从而转化为100套分销询盘。