Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 36)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
36
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:36:34
- **Day 7 click on contact info = purchase-intent signal.** It shows the lead is moving from passive content consumption to active vendor evaluation, which historically correlates with higher pipeline quality.
**中文:** 第7天点击联系方式是明确的采购意向信号,说明客户从被动浏览转向主动评估供应商,这类行为通常对应更高质量的商机。
- **AI score rose 30 → 36, but 36 < 60 threshold, so no C→B upgrade.** The system recognizes growing intent without overreacting to a single click; this protects sales capacity and keeps qualification disciplined.
**中文:** AI分数从30升到36,但仍低于60的升级阈值,因此不升级到B池。系统认可意向提升,但不会因一次点击过度反应,从而保护销售资源并保持资格判断的纪律性。
- **Trigger low-cost, high-relevance nurturing instead of full sales handoff.** Examples: personalized email with relevant enterprise training case studies, short needs-discovery form, invite to a 15-min capability briefing.
**中文:** 触发低成本、高相关度的培育动作,而不是立即转销售。例如:发送个性化邮件(相关企业培训案例)、简短需求调研表、邀请参加15分钟能力介绍会。
- **Assign a light-touch follow-up task with a defined SLA (e.g., 48h) to marketing/sales development.** This captures the intent spike while keeping C-pool economics efficient.
**中文:** 给市场/销售开发团队创建一个轻量跟进任务,并设定明确时限(如48小时),既抓住意向高峰,又维持C池的低成本运营效率。
- **Path to the 100-unit distribution inquiry:** continue behavior-based scoring; when score crosses 60, auto-trigger B-pool actions such as tailored proposal and sales follow-up, positioning Global Skills for a larger volume/distribution conversation.
**中文:** 通往100套分销询盘的路径:持续基于行为打分;当分数超过60时,自动触发B池动作(定制方案、销售跟进),为更大规模的分销合作谈判铺路。