Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:31:21
1. **Why High Value**: Clicking contact info signals strong intent to start direct B2B negotiation.
**高价值原因**：点击联系方式表明客户有主动开启 B2B谈判的明确意向。
2. **Why Stay in C Pool**: Score remains 13 (far below 60 threshold). Single high-value click has insufficient cumulative engagement depth.
**为何未升级**：当前得分仅13（远低于60的门槛），单次行为缺乏持续互动积累。
3. **Triggered Actions**:
- Send personalized case study (focused on 100-unit training ROI).
- Auto-create sales follow-up task for account manager (call within 48 hours).
**需触发动作**：发送定制化案例（突出百人培训投资回报率）；自动生成销售跟进任务（48小时内电话联系）。
4. **Conversion Logic**: Aligns with enterprise purchase cycles — early intent capture → relationship building → formal proposal. This click is the opening to progress toward a 100-unit deal.
**转化逻辑**：符合企业采购周期——早期意向抓取→关系培育→正式方案。该点击是推进百人订单的起点。