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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why “Clicked contact information” is high value** - It signals active buying intent: the lead wants direct human contact, not just content consumption. - 这是明确的购买意图信号:客户想直接联系销售,而不只是浏览内容。 - Clicks on contact details are rare and concentrated among in-market buyers, so they carry more weight than passive views. - 点击联系方式属于稀缺高意图行为,集中出现在真正有采购需求的买家身上,价值高于普通浏览。 **2) Why AI keeps this lead in C Pool** - Day 7 score is 13 vs. a C→B threshold of 60 — strong signal, but far below the upgrade bar. - 第7天得分13分,距离C升B的60分门槛差距很大——信号不错,但还不足以升级。 - Cumulative engagement (10 → 13) shows real interest but insufficient depth and frequency, so the model avoids premature upgrade. - 累计互动(10→13)说明有兴趣,但深度和频率不够,模型不会过早升级,避免浪费销售资源。 **3) Precise nurturing actions to trigger** - Send a lightweight, personalized response tied to the clicked channel (email/WeChat/call-back within 24h). - 在24小时内,通过客户点击的渠道发送个性化轻量跟进(邮件/微信/回电)。 - Deliver a targeted B2B proposal pack focused on 100-unit distribution use cases, plus a calendar link for a 15-min discovery call. - 推送针对100套分销场景的B2B方案包,并附上15分钟需求沟通的预约链接。 - Create a low-priority sales follow-up task (not full handoff) to keep human touch without overloading reps. - 创建低优先级的销售跟进任务(非正式转交),保持人工触达但不过度占用销售资源。 **4) How this supports a 100-unit distribution inquiry** - It converts anonymous interest into a named, contactable lead, which is the prerequisite for a distribution conversation. - 把匿名兴趣转化为可联系的具名线索,这是进入分销洽谈的前提。 - Tailored proposal + discovery call qualify budget, quantity and timeline early, improving win rate on large-volume deals. - 通过定制方案+需求沟通,提前确认预算、数量和周期,提升大额订单转化率。 - Continuous scoring then decides when to upgrade C→B and hand off to sales, keeping pipeline quality high and cycle time short. - 系统持续打分,决定何时从C升B并转交销售,保证管道质量并缩短成交周期。