中
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High-value Behavior
View Triggered Tasks
AI Score Growth Animation (0 → 0)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Predicted)
0
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:51:53
- **Day 7 repeated high-value engagement signals real buying intent, not casual browsing.** Repeated interactions within one day compress the decision window and raise urgency; a single view is curiosity, repeated views are evaluation. - 中文:第7天同一客户多次进行高价值互动,说明对方已在认真评估,而不是随便看看;单次浏览是好奇,重复行为才更接近采购意向。 - **But AI keeps the lead in C Pool because cumulative score is still far below the 60 upgrade threshold.** Days 1–6 score 0 and predicted Day 7 score 0 mean the model does not yet see sufficient weighted evidence; isolated spikes need corroboration before pool upgrade. - 中文:但AI暂时不升级到B池,因为累计分数仍明显低于60分门槛;前6天为0、第7天预测仍为0,说明模型还缺少足够加权证据,单日突增需要更多验证。 - **Trigger precise, low-cost nurture actions rather than sales handoff.** Send a tailored B2B proposal snippet or case study, create a sales follow-up task with a next-step question, and schedule a short discovery call invite; log the behavior for score recalibration. - 中文:应触发精准且低成本的培育动作,而不是立即转销售:发送定制化B2B方案片段或案例、生成销售跟进任务并带有明确下一步问题、安排短会邀约,同时记录行为以便重新校准评分。 - **This protects sales efficiency while keeping the account warm for a 100-unit distribution inquiry.** By testing response to proposal and follow-up, the system can confirm budget/scale interest before assigning senior sales time, improving pipeline quality and conversion probability. - 中文:这样既能保护销售效率,又能为100台/套分销询盘保温;通过方案与跟进的响应测试,先确认预算与规模意向,再投入高级销售资源,从而提升商机质量和转化概率。 - **Next step rule:** if the lead responds to the proposal or books the call, recalculate score; if it crosses 60, upgrade C→B and trigger formal proposal plus assigned follow-up owner. - 中文:下一步规则:若客户回复方案或预约会议,立即重算分数;一旦超过60分,就执行C→B升级,并触发正式方案与指定跟进负责人。