Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 43)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
43
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:59
**1) Why Day 7 behavior reads as high value / 为何 Day 7 行为被视为高价值**
- Repeatedly watching the Cultural Insights Demo signals active solution-fit evaluation, not passive browsing.
反复观看“文化洞察”演示,说明客户在认真评估方案与自身业务的匹配度,而非随意浏览。
- Repeat views typically correlate with higher intent and shorter decision cycles in B2B training deals.
B2B培训采购中,重复观看通常意味着更强的购买意向和更短的决策周期。
**2) Why AI keeps it in C Pool / 为何 AI 仍将其留在 C 池**
- Day 7 predicted score is 43 vs the C→B threshold of 60 — high intent, but not enough cumulative proof.
第7天预测分为43分,低于 C→B 升级门槛60分——意向高,但累积证据仍不足。
- One strong behavior doesn’t outweigh limited breadth (repeat views but no other engagement signals).
单一强行为不足以覆盖多维度互动不足,因此暂不升级。
**3) Precise nurturing actions to trigger / 系统应触发的精准培育动作**
- Send a tailored B2B proposal focused on cultural training for distributed teams.
发送定制化B2B提案,聚焦分布式团队的文化培训方案。
- Create a sales follow-up task with a 48-hour SLA referencing the demo content watched.
生成销售跟进任务,48小时内响应,并引用客户观看的演示内容。
**4) Path to a 100-unit distribution inquiry / 通向100套分销询盘的路径**
- Nurture toward score ≥60, then upgrade to B Pool and route to a distribution-ready sales play.
继续培育至60分以上,升级至 B 池,再进入面向分销的销售动作。
- Consistent follow-up + proposal timing converts repeated interest into a scalable 100-unit deal.
持续跟进与提案节奏配合,将重复兴趣转化为可规模化的100套订单。