Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-14 00:42:20
**Day 7 Lead Nurturing Analysis — Global Skills**
- **Why "Clicked contact information" is high-value:** It signals active buying intent — the lead is moving from passive browsing to seeking a direct conversation channel.
- 中文:点击联系方式是高价值信号,说明客户从被动浏览转向主动寻求对话渠道,购买意图明显上升。
- **Why AI keeps this lead in C Pool:** Score only moved from 10 → 11, far below the C→B threshold of 60. One intent signal isn't enough; the model needs cumulative, multi-touch evidence before upgrading.
- 中文:评分仅从10升至11,远低于C→B的60分门槛。单一行为不足以升级,AI需要多次互动的累积证据。
- **Behavior → score → pool logic:** Day 1–6 flat at 10 = low engagement baseline. Day 7 contact click adds +1, a positive but marginal signal — the lead is warming, not yet qualified.
- 中文:前6天稳定在10分,属于低互动基线。第7天点击联系方式仅+1分,是正向但微弱的信号——客户在升温,但尚未达到合格线索标准。
- **Precise nurturing actions to trigger:** Send a tailored B2B proposal for the 100-unit distribution program, create a sales follow-up task within 24–48h, and add the lead to a re-scoring watchlist.
- 中文:触发针对性B2B分销方案推送、24–48小时内创建销售跟进任务,并将该线索加入重新评分观察名单。
- **How this supports the 100-unit distribution inquiry:** Early contact click + timely proposal + rep follow-up shortens the sales cycle, keeps the deal warm, and builds the engagement needed to cross the 60-point upgrade threshold toward conversion.
- 中文:早期点击联系方式叠加及时方案与销售跟进,可缩短销售周期、保持商机热度,并积累足够互动以使评分跨过60分升级门槛,推动100套分销询盘转化。