Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:29:28
**Day 7 Lead Nurturing Analysis — Global Skills**
- **High-value signal, but low intent depth.**
Clicking contact info shows active interest in reaching a human — a buying signal, not just browsing.
*点击联系方式代表主动寻求人工沟通，是购买信号，而非单纯浏览。*
- **Score stays at 11 vs. threshold 60 → no upgrade.**
One signal isn't enough; the AI weights cumulative depth (repeat visits, video watch, multi-page engagement) over isolated clicks.
*单一行为不足以升级；AI 更看重累计互动深度，一次点击权重有限。*
- **Keep in C Pool = nurture, don't hand off yet.**
Deal potential is emerging but unqualified; premature sales follow-up wastes rep time and risks early rejection.
*商机初现但未成熟；过早人工跟进浪费销售资源，也可能吓退客户。*
- **Triggered actions (light-touch, automated):**
- Send a personalized content email (e.g., case study on bulk training distribution)
- Add to retargeting for proposal/pricing assets
- Set a 3–5 day re-engagement task; escalate to sales only if score crosses ~40–50
*触发动作：个性化内容邮件、再营销定价/方案资料、3–5天再互动任务；分数达40–50再由销售介入。*
- **Path to 100-unit distribution inquiry:**
Each additional high-value touch (demo request, video completion, repeat contact view) compounds the score toward 60 → B Pool → automated proposal + sales follow-up → structured bulk-distribution conversation.
*逐步累积高价值互动冲击60分阈值 → 升级B池 → 自动推送方案+销售跟进 → 引导至100套分销询盘。*