Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 31)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
31
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:22
- **Day 7 behavior — clicking contact info — signals buying intent, not casual browsing.**
Day 7 点击联系方式说明客户已从“了解”进入“主动联系”阶段，购买意向明显增强。
- **Still C Pool: score 31 is well below the C→B threshold of 60.**
仍留在 C 池：当前得分 31，远低于 C→B 的 60 分门槛，AI 判断升级时机未到。
- **Triggered action: light-touch, high-relevance follow-up, not a full B2B proposal yet.**
触发动作：先做轻量但高相关跟进，不急于发送完整 B2B 方案。
- **Recommended nurture: send tailored training catalog + case study, then set a sales follow-up task within 24–48 hours.**
建议培育：发送定制培训目录与案例，并在 24–48 小时内创建销售跟进任务。
- **Business outcome: this keeps pipeline quality high and warms the lead toward a 100-unit distribution inquiry.**
业务结果：既保持商机质量，又逐步培育客户走向 100 套分销询盘。