Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 31)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
31
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:57:33
- **Day 7 behavior = buying-signal, not browsing.** Clicking contact info shows intent to reach a human—stronger than content views; it signals active evaluation.
点击联系方式代表“想找人谈”，是明确购买信号，价值高于普通浏览或看视频。
- **Score 31 < 60, so stay in C Pool.** AI weighs cumulative evidence (30) plus this single signal (+1); one high-value click isn’t enough to justify a pool upgrade or sales handoff.
当前31分未过60门槛，AI按“累计证据+单次信号”判断，暂不升级，避免过早占用销售资源。
- **Trigger low-cost, automated nurturing—not a proposal yet.** Send a personalized follow-up email with a relevant case study/agenda, offer a self-serve calendar link, and log the contact-click as a sales-visible intent flag.
先触发低成本自动化培育：个性化跟进邮件+相关案例/议程+自助预约链接，并把“点击联系方式”标记为销售可见意向。
- **Reserve B2B proposal/sales follow-up for the 60 threshold.** A formal proposal or rep outreach now would be premature and dilute sales efficiency.
正式提案与销售跟进应留到60分触发，当前推进过早会降低销售效率。
- **Path to 100-unit inquiry:** repeat high-value actions (pricing/contact clicks, demo request) compound the score toward 60 → B upgrade → proposal task → qualified 100-unit distribution conversation.
通往100套采购询盘：持续高价值行为把分数推到60→升级B池→触发提案任务→形成合格的100套分销洽谈。