Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:36:33
- **Day 7 callback request = explicit buying intent.** A prospect asking for a success-team call signals active evaluation, not passive browsing—far stronger than views or video watches.
- 第7天主动要求回电,说明客户进入主动评估阶段,购买意向明确,比浏览或看视频更有价值。
- **Score moves only 10 → 11 because one signal ≠ qualification.** A single high-intent action adds weight but can't close a 50-point gap; AI avoids overreacting to isolated behavior without fit/authority/budget evidence.
- 分数仅从10升到11,因为一次高意向动作不足以证明整体资质;AI需要更多维度证据,避免因单一行为误判。
- **Stays in C Pool: threshold is 60, score is 11.** No C→B upgrade means no proposal or sales-owner task is auto-triggered yet—deliberate gating to protect sales capacity.
- 仍留在C池:门槛60分,当前仅11分,因此暂不触发提案或销售跟进任务,以保护销售资源。
- **Precise actions to trigger now:** (1) schedule the requested success-team callback within 24h; (2) log call notes/qualification data (company size, training volume, timeline) to feed the score; (3) send a light content touch (case study on 100-seat training rollouts) rather than a full proposal.
- 当前应触发:24小时内安排成功团队回电;记录资质信息(规模、培训量、时间表)反哺评分;发送轻量内容(如百人培训案例),暂不发完整提案。
- **Path to the 100-unit inquiry:** each qualified data point and positive interaction compounds the score toward 60; on C→B upgrade, the system auto-triggers a tailored B2B proposal and sales follow-up—converting intent into a scoped 100-unit distribution deal.
- 通向100套分销询盘的路径:每次有效资质确认和正向互动累积分数至60;一旦升级至B池,系统自动触发定制提案与销售跟进,把意向转化为100套分销订单。