Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 15)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
15
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 21:09:01
**Day 7 Lead Analysis — Global Skills (C Pool, Score 10 → 15)**
- **High-value behavior: repeat demo views signal active evaluation.** Repeatedly watching the Cultural Insights Demo on Day 7 shows intent — the buyer is comparing content fit, not just browsing.
重复观看文化洞察Demo属于高价值行为:说明客户在认真评估内容适配度,而非随意浏览。
- **No upgrade: score 15 vs. threshold 60 — volume and depth are still thin.** One strong behavior can't offset the lack of cumulative engagement (only 5 points gained). The model keeps weighting for 广度+深度.
未升级原因:15分远低于C→B的60分门槛,单一行为无法弥补累计互动不足(仅+5分)。
- **Precise nurturing actions: personalized content + light-touch sales task.** Trigger automated follow-up with a case study tied to the demo topic, assign a rep a low-priority check-in task, and tag the account for "demo-interest" segmentation.
应触发动作:推送与Demo主题相关的案例内容、给销售创建低优先级跟进任务、打上"Demo兴趣"标签。
- **Do not send a B2B proposal yet.** Proposal-stage actions should stay locked until the lead crosses the B threshold; premature proposals hurt sales efficiency and dilute pipeline quality.
暂不发送B2B提案:提案动作应锁定至B池门槛,过早发送会降低销售效率、拉低商机质量。
- **Path to a 100-unit distribution inquiry: build the score ladder.** Encourage deeper behaviors (pricing page, ROI calculator, webinar) to reach 60+; at B, trigger proposal + rep follow-up; at A, escalate to distribution-volume conversation.
通往100套分销询盘的路径:通过价格页、ROI工具、 webinar等行为把分数推到60+;进B后触发提案+销售跟进;进A后升级到批量分销谈判。