Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:43:14
- **Day 7 behavior is high-intent, not just high-activity.** Completing a post-video survey is a deliberate signal that the lead is evaluating content — stronger than passive views.
完成问卷是主动评估信号，价值高于纯观看行为。
- **Score moved 30 → 33 (+3), still well below the 60 C→B threshold.** The AI rewards the behavior but keeps the lead in C because cumulative evidence (not one action) drives pool movement.
分数仅小幅上升，仍低于升级门槛，AI 依据累计证据而非单次行为判断。
- **Trigger light-touch, knowledge-based nurturing.** Send the survey-aligned resource (e.g., training ROI or curriculum guide), log answers into the profile, and set a re-score checkpoint at Day 10–14.
触发轻量培育：推送与问卷相关的资料，回写画像，并设定再评分节点。
- **No B2B proposal or sales follow-up yet.** Those actions belong to B-pool triggers; premature outreach would inflate sales workload and lower efficiency.
暂不触发提案和销售跟进，避免浪费销售资源、降低效率。
- **Path to 100-unit inquiry:** repeated high-value signals (repeat visits, module-level interest, pricing/deployment questions) push score past 60 → auto-upgrade to B → proposal task triggered, positioning the lead for volume distribution conversations.
通过持续高价值行为越过 60 分，自动升级到 B 并触发提案任务，为批量采购询盘铺路。