Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:35:22
1. **Why this is high value**: Completing a post-video survey signals active engagement and intent to validate training fit, a strong buying signal in B2B enterprise sales.
- **行为高价值原因**:完成问卷表明客户主动验证培训匹配度,是B2B企业采购的强烈购买信号。
2. **Why no upgrade to B Pool**: AI score is 33, still below the 60 threshold. Cumulative score growth is slow (30→33), indicating interest but not yet meeting commitment-level qualification.
- **未升级原因**:AI评分仅33,远低于60升级线。累计得分增长缓慢(30→33),显示兴趣未达承诺级商机标准。
3. **Triggered actions**: System should auto-send a tailored case study on "100-unit deployment outcomes" and create a sales task for follow-up within 48 hours, not a full proposal yet.
- **触发动作**:自动推送“百人规模部署案例”专属资料,并48小时内创建销售跟进任务,暂不发送正式方案。
4. **Supporting 100-unit conversion**: By nurturing with proof-of-scale content now, the system builds confidence for the threshold upgrade, positioning the next interaction (when score hits 60) for a direct proposal-to-opportunity handoff.
- **转化支持**:通过规模化案例内容建立信任,待评分达60时直接发起方案→商机交接,缩短从兴趣到百单转化的路径。