Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Post-video survey = explicit intent signal, not passive browsing.** It shows active engagement and willingness to invest time, which historically correlates with higher qualification rates.
- 看完视频后主动填写问卷属于明确的意向信号,而非被动浏览,说明客户愿意投入时间,通常与更高质量的商机相关。
- **Score rose 30 → 33, but still far below the 60 C→B threshold.** AI keeps the lead in C Pool because cumulative evidence (frequency, depth, decision-maker signals) is not yet strong enough.
- 分数虽从30升到33,但距离60的C→B升级线仍有明显差距;AI判断其累计行为证据(频次、深度、决策角色)尚不足以升级。
- **Trigger lightweight, low-cost nurturing now — not a full B2B proposal.** Recommended: a personalized thank-you email referencing survey answers, one relevant case study, and a soft CTA (e.g., 15-min needs call).
- 当前应触发轻量级培育动作,而非正式B2B方案:基于问卷内容发送个性化感谢邮件、附一份相关案例,并设置软性行动号召(如15分钟需求沟通)。
- **Hold sales follow-up task creation until score approaches threshold or a second high-value behavior occurs.** This protects sales capacity and keeps pipeline quality high.
- 暂不创建销售跟进任务,待分数接近阈值或出现第二次高价值行为再触发,以保护销售资源、维持管道质量。
- **Path to a 100-unit distribution inquiry:** sequence survey insight → targeted case study on bulk/enterprise licensing → needs call → proposal. Each step adds score, and crossing 60 auto-upgrades to B Pool, triggering proposal and follow-up tasks.
- 转化至100套分销询盘的路径:问卷洞察 → 批量/企业授权案例 → 需求沟通 → 方案。每步累加分数,突破60后自动升级至B池,触发方案发送与跟进任务。