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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 14)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
14
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:51:47
**Day 7 Scenario – Global Skills Lead Nurturing Readout** - **Why the callback request is high-value:** It is an explicit, self-initiated intent signal — the lead is inviting live sales contact, which historically maps to the highest near-term conversion probability. / 主动要求回电是明确的购买意向信号,代表客户愿意进入实时销售对话,短期成交概率最高。 - **Why the lead stays in C Pool:** Day 7 score rises only 10 → 14, well below the C→B threshold of 60; a single strong signal doesn't offset a thin behavioral profile (few views, no repeat engagement). / 分数仅由10升至14,远低于C→B的60分门槛;单一信号不足以弥补整体行为数据薄弱。 - **Triggered actions (C-pool, high-intent):** Route to success-team callback within 24h, log a sales follow-up task with 2-day SLA, send a lightweight capability deck (not a full proposal), and set a re-score checkpoint after the call. / 24小时内转交成功团队回电,创建2天SLA的销售跟进任务,发送轻量能力介绍(暂不发完整方案),通话后设复评节点。 - **Scoring logic to watch:** Post-call behaviors (deck views, repeat visits, multi-stakeholder opens) should push score toward 60 — this is the path to B-pool and formal proposal generation. / 通话后的行为(资料浏览、重复访问、多角色打开)应推动分数向60靠拢,这是进入B池并生成正式方案的路径。 - **Path to the 100-unit inquiry:** Treat the callback as qualification, not closing — confirm cohort size, timeline and decision-makers, then let score-driven upgrade trigger the tailored B2B proposal to convert interest into a scaled distribution deal. / 把回电当作资格确认而非成交:核实人数、时间表和决策链,再由分数升级触发定制方案,将意向转化为规模化分销订单。