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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 48)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
48
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:33:18
Here is the analysis of this Global Skills lead nurturing scenario: 1. **Why Day 7 high value:** Completing a post-video survey demonstrates **deep engagement and explicit intent**. The user invested time to give feedback, signaling strong interest in the training solution. - **中文解释:** 完成视频后问卷表明用户**深度参与并有明确意向**,愿意投入时间反馈,说明其对培训方案兴趣浓厚。 2. **Why AI keeps in C Pool (score 48 < 60 threshold):** Despite the progress, the cumulative score (44) plus Day 7 bump (48) **still falls short** of the 60-point upgrade bar. The system waits for a stronger behavioral signal to justify moving to B. - **中文解释:** 尽管有进步,累计得分加Day 7得分(48)仍**未达到60分的升级门槛**。系统需要更强的行为信号才考虑将其升入B池。 3. **Precise triggered actions now:** - **Send a personalized follow-up email** thanking for survey insight, plus a **targeted case study** (e.g., "How company X scaled sales training"). - **Schedule a low-touch sales call** (not a full proposal) to address any questions raised in the survey. - **Add a remark in CRM:** Score momentum positive, but needs one more high-value event (e.g., demo request) for upgrade. - **中文触发动作:** 发送感谢邮件并附上**针对性案例**(如“X公司如何扩大销售培训”);安排一次**低接触式销售通话**(非正式提案);在CRM记录:“得分趋势积极,需再有一次高价值行为(如请求演示)才能升级。” 4. **How this supports converting a 100-unit distribution inquiry:** By not rushing to B pool, we **avoid premature proposal pressure**. Instead, we **nurture the buying confidence**—showing proof and addressing concerns—making the eventual proposal landing (once upgraded to B) far more likely to close that large distribution deal. - **中文解释:** 暂不升级能**避免过早施加提案压力**,转而通过案例和对话**培养购买信心**,当未来升级到B池后,最终提案才更有可能拿下这笔100单位的大规模分销订单。