Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 48)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
48
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:37:31
**Global Skills – Day 7 Nurture Diagnostic**
- **High-value behavior: survey completion signals active buying intent, not passive browsing.**
A post-video survey is a deliberate effort investment — it captures explicit needs (topic, team size, format), which is far stronger qualification data than views or watch time.
问卷填写是高价值行为:客户主动投入精力表达需求(培训主题、团队规模、形式),比浏览或观看时长更能证明真实采购意向。
- **Why still in C Pool: score 48 < 60 threshold — momentum, but not enough evidence.**
The +4 score lift from a single interaction shows interest is building, yet cumulative behavioral evidence (44 → 48) is still below the qualification bar. AI avoids premature pool upgrades to protect sales capacity.
仍留在 C 池:48 分未达 60 分门槛。单次互动仅带来 +4 分,说明兴趣在积累但证据不足;系统刻意避免过早升级,以保护销售资源效率。
- **Triggered actions: low-cost, automated nurture — not sales handoff yet.**
System should: (1) tag survey responses to content/interest segments, (2) send a tailored content follow-up (case study or training catalog), (3) schedule a re-score checkpoint in 3–5 days, (4) set an internal alert for any repeat high-value behavior.
触发动作应为低成本自动化培育:标记问卷中的兴趣标签、推送定制内容(案例或课程目录)、3–5 天后重新评分、并对重复高价值行为设置内部预警——暂不转销售。
- **Path to 100-unit distribution inquiry: accumulate proof before handoff.**
A 100-unit inquiry requires enterprise-scale budget and multi-stakeholder buy-in. Reaching 60+ typically needs 2–3 more high-value signals (e.g., pricing page visit, demo request, repeat survey), then C → B triggers a proposal and sales follow-up.
转化为 100 单元分销询盘的路径:此类大单需要企业级预算与多方决策。达到 60 分通常还需 2–3 个高价值信号(如查看报价、申请演示、重复互动),届时 C→B 升级自动触发方案发送与销售跟进。
- **Business impact: better pipeline quality at lower cost per lead.**
Behavioral gating keeps sales focused on qualified leads, lifting conversion rate and average deal size while shortening the C-to-opportunity cycle.
业务价值:以行为门槛筛选线索,让销售聚焦高资质客户,提升转化率与客单价,同时缩短从 C 池到商机的周期。