Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 59)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
59
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:36:46
**Day 7 Behavior & Pool Status – Executive Readout**
- **High-value signal, not yet a buying signal.** Completing a post-video survey shows active engagement (they invested time responding), which strongly correlates with intent and content relevance. It lifts the score +11 (48→59) but sits just below the B threshold (60).
- 填写视频后问卷是高价值互动信号,说明客户愿意投入时间、内容相关性强,意向在升温;但它是"参与信号"而非"购买信号",分数仅差1分未过B池线。
- **No upgrade yet: disciplined threshold logic.** AI keeps the lead in C Pool because 59 < 60. This avoids premature sales handoff and keeps nurturing cost-efficient until a qualifying behavior pushes them over.
- 系统严格按阈值执行(59<60),暂不升级,避免过早占用销售资源;继续低成本培育,等待下一个合格行为触发升级。
- **Triggered actions: warm nurture, not a full proposal yet.** Send a personalized thank-you referencing their survey answers + a short "next-step" content asset (e.g., case study or mini-diagnostic). Log a soft follow-up task for the SDR; hold the formal B2B proposal until the C→B upgrade.
- 触发动作:基于问卷答案发送个性化感谢+下一步内容资产(案例/小诊断),并给SDR建一个轻量跟进任务;正式B2B方案留到C→B升级后再发,避免过早"重推"。
- **Path to the 100-unit distribution inquiry.** A second high-value action (e.g., pricing page view, repeat video watch, or reply to the diagnostic) should push the score past 60 → auto-upgrade to B → trigger proposal + sales follow-up, positioning the 100-unit distribution inquiry as the natural conversion step.
- 只要再出现一个高价值行为(如查看报价页、重复观看、回复诊断),分数越过60→自动升级B池,触发方案+销售跟进,把100套分销询盘作为顺理成章的转化出口。