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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 2)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
2
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:27:06
**Day 7 Lead Behavior Analysis – Global Skills Demo** - **High-value behavior:** A callback request from the success team is a direct, first-person buying signal — the lead is actively seeking human contact, which historically correlates with intent that passive views don't capture. - 高价值行为:主动请求成功团队回电,是第一人称的明确购买信号——客户主动寻求人工接触,意向强度远高于被动浏览。 - **Why still in C Pool:** The predicted score is only 2 versus a 60 upgrade threshold. A single callback request reflects interest, not readiness — AI separates "signal" from "qualification," so no pool jump is warranted yet. - 为何仍停留C池:预测分仅2分,升级门槛为60分。单次回电请求只代表兴趣,不代表成熟度——AI将"信号"与"资格"区分开,暂不触发池升级。 - **Triggered actions:** Route to the success team as an SLA-bound callback task, enrich profile with qualification questions (training scope, timing, budget owner), and log the touchpoint to start score accumulation. - 触发动作:生成有SLA时限的回电任务派给成功团队,补充资格信息(培训范围、时间、预算决策人),并记录触点以启动分数累积。 - **Path to 100-unit inquiry:** Use the callback to qualify for a B2B proposal; confirmed volume, timing and decision authority should lift the score across thresholds and move the lead toward a distribution-scale quote. - 转化为100套询盘:借回电完成B2B方案资格确认;一旦确认数量、时间与决策权,分数将跨过门槛,推动客户进入分销级报价流程。 - **Business impact:** This turns a cold C-pool lead into a scheduled, owned conversation — protecting sales capacity while creating a measurable funnel entry toward a large deal. - 业务影响:把冷C池线索转化为有负责人、有预约的对话——既保护销售产能,又为一个大单建立可衡量的漏斗入口。